Bilingual Intake Specialist

4 weeks ago


Los Angeles, United States HQ Intake Full time

Company Description: HQ Intake is a team of motivated and qualified industry professionals who support law firms nationwide by screening potential clients to find the best cases and convert those leads into paying clients. While all of our Intake Specialists work remotely, we strive to cultivate a rewarding team-oriented work culture. Our Legal Intake Specialists are trained to provide high quality legal intake services to personal injury law firms nationwide, all while helping victims of negligence retain the representation they deserve. Our mission is to provide the tools and in-depth training necessary to allow our team to grow in a positive and rewarding work environment.

This is reflected in our core values:

Compassion: Empathy is at the core of everything we do.

Accountability: We are responsible for our words, our actions, and our results.

Respect: We value our coworkers and clients and treat them with dignity and professionalism.

Integrity: We build trust through responsible actions and honest relationships.

Teamwork: We achieve more when we collaborate and all work together.

Duties:Answer incoming calls and document potential clients’ case details in an appropriate manner. Build rapport with potential clients by responding with empathy and professionalism. Utilize CRM software proficiently and maintain calm demeanor while multitasking. Maintain control of calls and overcome objections effectively and graciously. Identify potential clients’ concerns and provide solutions with ease and efficiency. Use knowledge of case criteria to evaluate and qualify prospects.

Qualifications: Highly trainable / fast learner. Effective communication skills. Ability to multitask Empathetic Adaptable Team player. Strong work ethic. Goal oriented. Responsible and able to work remotely with minimal supervision. Ability to overcome objections and close sale on a single call. Three years minimum inside sales experience preferred. Ability to type minimum 35 WPM. Proficiency with CRMs and Google Workspace. Bi-lingual.

Compensation & Benefits: $20-$25/hour + commission (unlimited earning potential) Paid training. Medical, Dental, and Vision Insurance. Overtime is available. PTO (Paid Time Off).

We are an equal opportunity employer. We embrace diversity and are committed to building an inclusive environment for all employees. Join our team today

recblid e3lnwmwwdy6mxpu2u9rz327b37ir4b
  • Intake Specialist

    2 months ago


    Los Angeles, United States HQ Intake Full time

    We are seeking highly motivated remote Sales Pros to join our sales team. In this position, you will handle inbound calls and emailed leads from personal injury law firms.  Company Description: HQ Intake is a team of motivated and qualified industry professionals who support law firms nationwide by screening potential clients to find the best cases and...

  • Intake Specialist

    4 weeks ago


    Los Angeles, California, United States HQ Intake Full time

    Job Title: Intake Specialist - Personal Injury LawAt HQ Intake, we are seeking a highly motivated and detail-oriented Intake Specialist to join our team. As an Intake Specialist, you will play a critical role in screening potential clients and converting leads into paying clients for personal injury law firms nationwide.Key Responsibilities:Answer incoming...

  • Intake Coordinator

    1 month ago


    Los Angeles, California, United States HQ Intake Full time

    Job Title: Intake SpecialistWe are seeking highly motivated and results-driven individuals to join our sales team as Intake Specialists. In this role, you will be responsible for handling inbound calls and emails from personal injury law firms, screening potential clients, and converting leads into paying clients.About HQ Intake:HQ Intake is a team of...


  • Los Angeles, United States HQ Intake Full time

    Seeking highly motivated remote Sales Pros to join our team! In this position, you will handle inbound calls and emailed leads from personal injury law firms. Our company fosters a culture of teamwork, professionalism, and compassion that sets the groundwork for growth and advancement. Company Description: HQ Intake is a team of motivated and qualified...

  • Intake Specialist

    2 weeks ago


    Los Angeles, California, United States LA Century Law Full time

    Job OverviewLA Century Law is seeking a highly skilled Intake Specialist to join our team. As an Intake Specialist, you will be responsible for communicating with potential clients, screening candidates, and coordinating with attorneys to make decisions on prospective cases. The ideal candidate will have excellent verbal and written communication skills, as...


  • Los Angeles, California, United States The Accident Guys Full time

    About The Accident GuysWe are a reputable personal injury law firm looking for a skilled Bilingual Intake Coordinator to join our team.ResponsibilitiesAs a Bilingual Intake Coordinator, you will be responsible for handling new client calls, listening to and answering questions from prospective clients, and setting up clients with initial medical...


  • Los Angeles, California, United States Bayview Hunters Point Foundation for Community Improvement Full time

    Job SummaryWe are seeking a highly skilled and compassionate Intake Counselor Bilingual to join our team at Didi Hirsch Mental Health Services. As a key member of our intake team, you will be responsible for screening and determining eligibility for services over the phone, providing exceptional customer service, and working collaboratively with clients and...


  • Los Angeles, California, United States Bayview Hunters Point Foundation for Community Improvement Full time

    Job Title: Intake Counselor BilingualJoin our team as an Intake Counselor Bilingual at Bayview Hunters Point Foundation for Community Improvement. As a key member of our team, you will play a vital role in providing compassionate mental health services to individuals and families in need.Job SummaryWe are seeking a highly skilled and compassionate Intake...


  • Los Angeles, California, United States Estrada Law Group APC Full time

    We are seeking a compassionate and bilingual Legal Intake Specialist to join our team at Estrada Law Group APC. As a key member of our staff, you will play a vital role in ensuring the smooth intake and management of client cases.Responsibilities:Conduct initial client intakes in both Spanish and English via phone and in person, gathering and documenting...


  • Los Angeles, California, United States Estrada Law Group APC Full time

    Job Title: Legal Intake SpecialistWe are seeking a highly skilled and compassionate Legal Intake Specialist to join our team at Estrada Law Group APC. As a Legal Intake Specialist, you will play a critical role in ensuring the smooth operation of our law office by handling initial client intakes, gathering and documenting client information, and providing...

  • Intake Specialist

    4 weeks ago


    Los Angeles, California, United States Legal Aid Society of San Diego Full time

    About the RoleWe are seeking a highly skilled and compassionate Intake Specialist to join our team at the Legal Aid Society of San Diego. As an Intake Specialist, you will play a critical role in providing exceptional service to our clients and ensuring that they receive the support they need to navigate the legal system.Key ResponsibilitiesConduct thorough...


  • Los Angeles, California, United States ADAMS & MARTIN GROUP Full time

    Job Title: Client Intake SpecialistJob Summary:ADAMS & MARTIN GROUP is seeking a highly skilled Client Intake Specialist to join their team. As a Client Intake Specialist, you will be responsible for providing exceptional customer service to clients, managing client relationships, and ensuring seamless communication between clients and the...


  • Los Angeles, California, United States Pair Team Full time

    About the RoleWe are seeking a highly motivated and empathetic Bilingual Patient Intake Specialist to join our team at Pair Team. As a key member of our team, you will play a critical role in engaging with and onboarding individuals living with Serious Mental Illness/Substance Use Disorder, experiencing homelessness, and/or those who have high medical...


  • Los Angeles, California, United States Didi Hirsch Mental Health Services Full time

    Job Title: Intake Counselor Bilingual - SpanishDidi Hirsch Mental Health Services is seeking a highly skilled and compassionate Intake Counselor Bilingual - Spanish to join our team. As an Intake Counselor, you will be responsible for providing exceptional care to individuals seeking mental health services, ensuring a smooth and efficient intake process.Key...


  • Los Angeles, California, United States The Accident Guys Full time

    Job DescriptionWe are seeking a highly skilled and bilingual intake assistant to join our Personal Injury department at The Accident Guys. As an intake assistant, you will be responsible for handling new client calls, setting up clients with initial medical treatment, and providing exceptional customer service.ResponsibilitiesHandle new client calls from...


  • Los Angeles, United States Estrada Law Group APC Full time

    DescriptionMUST HAVE LAW FIRM EXPERIENCEOur law office is growing fast and we're searching for a full-time legal intake specialist to help us succeed! You'll serve as the compassionate voice of our law firm, fielding inbound calls from prospective clients in their time of need, screening, and surveying for potential cases, and helping our lawyers manage...


  • Los Angeles, United States Estrada Law Group APC Full time

    DescriptionOur law office is growing fast and we're searching for a full-time legal intake specialist to help us succeed! You'll serve as the compassionate voice of our law firm, fielding inbound calls from prospective clients in their time of need, screening, and surveying for potential cases, and helping our lawyers manage their meetings. If the thought of...


  • Los Angeles, California, United States The Matian Firm, APC Full time

    Senior Client Intake SpecialistWe are seeking a highly skilled Senior Client Intake Specialist to join our team at The Matian Firm, APC. As a key member of our intake team, you will be responsible for screening potential clients, obtaining case details, and working closely with our attorneys to determine the best course of action for each...


  • Los Angeles, United States Estrada Law Group APC Full time

    Description Our law office is growing fast and we're searching for a full-time legal intake specialist to help us succeed! You'll serve as the compassionate voice of our law firm, fielding inbound calls from prospective clients in their time of need, screening, and surveying for potential cases, and helping our lawyers manage their meetings. If the thought...

  • Intake Specialist

    1 month ago


    Los Angeles, United States JBA International Full time

    JBA International seeks an intake specialist with a minimum of one year of personal injury experience. The ideal candidate will have experience working as a legal assistant, paralegal, or case manager performing the following tasks: Interested in this role You can find all the relevant information in the description below. Conducting intakes Confirming...