Sales Intake Director

3 days ago


Los Angeles, California, United States The Matian Firm, APC Full time
Job Title: Sales Intake Manager

We are seeking an experienced Sales Intake Manager to join our team at The Matian Firm, APC. As a key member of our staff, you will be responsible for overseeing the intake process and ensuring the operational excellence of our Intake team.

Responsibilities:
  • Directly oversee and manage an Intake team to ensure efficient and effective client relations.
  • Review and assign new business intake, ensuring timely and accurate processing.
  • Screen telephone calls and schedule attorney-client consultations, maintaining a high level of customer service.
  • Persistently monitor potential new client inquiries, following up with clients and updating logs and reporting systems.
  • Conduct potential new client interviews with empathy and compassion, scheduling appointments and taking accurate notes.
  • Collaborate with attorneys to complete the initial consultation process, assisting with administrative tasks and maintaining databases.
  • Write emails, transcribe notes, research legal documents, and perform other administrative tasks as needed.
Qualifications:
  • Bilingual (English/Spanish) with full proficiency.
  • 2+ years of experience in Management.
  • 3+ years of experience in Immigration Law.
  • 2-3 years of managerial sales experience.
  • Strong background with performance-based metrics.
  • Case Management software experience is a major plus.

We offer a competitive salary starting at $90,000.00, depending on experience, as well as benefits, paid parking, paid time off, and more. If you have a passion for the legal field and a desire to grow within a dynamic organization, we encourage you to apply.

The Matian Firm, APC is an equal employment opportunity employer, dedicated to providing an inclusive, open, and diverse work environment.


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