Senior Operations Executive

2 weeks ago


Buford, Georgia, United States Crumbl Full time

Senior Operations Executive at Crumbl Cookies

OBJECTIVE OF YOUR ROLE
At Crumbl Cookies, we are dedicated to positively influencing the experiences of our Directors, Teams, and Guests.

  • Oversee designated restaurants and senior management teams to enhance guest satisfaction, sales performance, and profitability.
  • Cultivate an environment where restaurant staff can excel, learn, and develop.
  • Establish workplace settings that encourage enduring relationships and growth prospects for employees.

YOUR DAILY IMPACT

  • Formulate profit and loss management strategies and resolve restaurant-level challenges.
  • Regularly set and review district financial objectives.
  • Mentor leaders on operational excellence and staff engagement.
  • Guarantee adherence to product quality and safety regulations.
  • Analyze guest feedback metrics to improve satisfaction rates.
  • Proactively tackle labor efficiency, cash management, and safety concerns.
  • Encourage a culture of employee involvement, learning, and professional development.
  • Supervise restaurant sanitation protocols and maintenance practices.

ARE YOU QUALIFIED?

  • High school diploma required; higher education preferred.
  • Food Safety Certification; ServSafe Manager certification preferred.
  • Previous experience as a District or Regional Manager is essential.
  • Demonstrated leadership capabilities with a focus on customer service.
  • Strong communication skills and the ability to perform well in a dynamic environment.
  • Proven track record of devising innovative solutions.

Work hours will vary between 40-65 hours per week with flexible scheduling based on performance metrics.

Employment Type: Full-time

Compensation: $68,000 - $75,000 annually plus performance bonuses.

Benefits:
Flexible scheduling, Paid time off, Health, Dental, and Vision insurance, Employee discounts, Paid training.

Work Schedule: Weekend availability, On-call, Holidays, Day and Night shifts.

Education Requirement: High school diploma

Work Location: On-site



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