Senior Manager of Customer Success for State Initiatives
2 weeks ago
LevelData Career Opportunity:
Senior Manager of Customer Success for State Initiatives
Are you driven by a passion for education and the integrity of data? Do you excel in a team-oriented atmosphere where your contributions significantly impact educational outcomes? If this resonates with you, LevelData welcomes you to explore the role of Senior Manager of Customer Success.
their students.
About Us :
At LevelData, we are firm believers that accurate and dependable data is essential for effective decision-making in K-12 education. Our straightforward solutions guarantee that states obtain trustworthy data, enabling educators to make well-informed decisions. We are dedicated to quality, trust, and collaboration, and we seek a similarly-minded individual to join our vibrant team.
The Company operates with a fully remote workforce.
Role Overview:
As a Senior Manager of Customer Success for State Initiatives, you will be instrumental in managing projects and driving data excellence.
Key Qualifications:
Impact on GRR and NRR:
You possess the expertise to deliver Gross Retention Rate (GRR) and Net Revenue Retention (NRR) results within a growing organization. Your capacity to maintain and enhance client relationships is vital.
Experience in State DOE or Large-Scale Settings:
You have shown measurable success in a State Department of Education (DOE) or comparable large-scale environment. Your ability to navigate intricate data landscapes distinguishes you.
Leadership in SaaS Implementations:
You are well-versed in steering complex implementations within a Software as a Service (SaaS) organization. Your technical knowledge and project management capabilities ensure successful deployments.
Qualifications:
Bachelor's degree in a relevant discipline (Education, Data Science, Business, etc.)
Demonstrated success in achieving GRR and NRR objectives
Experience with state-level education systems or extensive data environments
Understanding of SaaS implementation methodologies
Why Join LevelData?
Meaningful Contribution :
Your efforts directly impact educational outcomes.
Collaborative Environment :
We prioritize teamwork, transparency, and collective success.
Opportunities for Professional Development :
Engage in learning, leadership, and making a difference.
Flexible Work Arrangement :
Enjoy remote work with occasional travel.
If you are prepared to contribute to a culture of trust, collaboration, and achievement, we encourage you to consider this opportunity to empower educational leaders.
- Unlimited vacation
- 4% 401k Match
- Competitive Healthcare
- Compensation Range $110,000 - $120,000 (Based on experience)
#J-18808-Ljbffr
-
Kalamazoo, Michigan, United States Level Data Inc Full timeLevelData Employment Opportunity: Senior Client Success Strategist for State Initiatives Are you passionate about education and committed to data accuracy? Do you thrive in collaborative environments where your efforts significantly influence educational success? If this resonates with you, LevelData is eager to have you as a Senior Client Success...
-
Kalamazoo, Michigan, United States Level Data Inc Full timeLevelData Career Opportunity: Senior Manager of Customer Success for State InitiativesAre you dedicated to enhancing educational outcomes through data integrity? Do you excel in a team-oriented atmosphere where your contributions significantly impact educational achievements? If this resonates with you, LevelData welcomes you to consider joining our team as...
-
Customer Service Representative
10 hours ago
Kalamazoo, Michigan, United States INITIAL, INC. Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Initial, Inc. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their concerns, and ensuring their satisfaction with our products and...
-
Director of Advocacy Initiatives
1 week ago
Kalamazoo, Michigan, United States YWCA Kalamazoo Full timePosition OverviewMISSION STATEMENT:Our commitment is to eradicate racism, empower women, and foster peace, justice, freedom, and dignity for all individuals.PRIMARY ROLE:The Senior Director of Advocacy Programs plays a pivotal role in providing leadership, vision, and ensuring the effective and compassionate delivery of advocacy services for individuals...
-
Director of Advocacy Initiatives
2 weeks ago
Kalamazoo, Michigan, United States YWCA Kalamazoo Full timePosition OverviewMISSION STATEMENT:Our commitment is to eradicate racism, empower women, and advocate for peace, justice, freedom, and dignity for all individuals.PRIMARY ROLE:The Senior Director of Advocacy Programs plays a pivotal role in providing leadership, vision, and ensuring the effective and compassionate delivery of advocacy services for...
-
Chief of Advocacy Initiatives
2 weeks ago
Kalamazoo, Michigan, United States YWCA Kalamazoo Full timePosition OverviewMISSION STATEMENT:Our commitment is to eradicate racism, empower women, and advocate for peace, justice, freedom, and dignity for every individual.PRIMARY ROLE:The Senior Director of Advocacy Programs plays a pivotal role in providing strategic leadership, vision, and ensuring the effective and compassionate delivery of advocacy services for...
-
Senior Program Manager
2 weeks ago
Kalamazoo, Michigan, United States Bosch USA Full timeCompany OverviewNote: This position offers a hybrid work model, combining 60% remote work with 40% in-office responsibilities, allowing for a balanced work environment.At Bosch Mobility Aftermarket, we are dedicated to fostering a workplace culture that reflects our core principles of growth, enjoyment, and inspiration. Our Mobility Aftermarket division...
-
Kalamazoo, Michigan, United States Graphic Packaging International Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative/Account Management Specialist to join our team at Graphic Packaging International. As a key member of our Customer Service team, you will be responsible for providing exceptional customer service and account management to our clients.Key ResponsibilitiesProvide...
-
Customer Engagement Specialist
2 weeks ago
Kalamazoo, Michigan, United States The Auto Club Group Full timeJoin the Team at AAA The Auto Club GroupPosition Type:Full-timeClassification:HourlyWhy Choose a Career with AAA The Auto Club Group?As a well-established organization with over a century of service, AAA The Auto Club Group is recognized and trusted by millions. Our branch offices encompass travel, membership, and insurance services, all aimed at enhancing...
-
Senior Customer Service Representative
7 days ago
Kalamazoo, Michigan, United States PNC Financial Services Group Full timeJob DescriptionPNC Financial Services Group is seeking a highly skilled and experienced Customer Service Representative Specialist Sr to join our team. As a key member of our Treasury Management Client Care organization, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Customer Service:...
-
Senior Client Solutions Consultant
2 weeks ago
Kalamazoo, Michigan, United States PNC Full timePosition OverviewAt PNC, our workforce is our most significant differentiator and competitive edge in the markets we serve. We are all committed to providing the best experience for our clients. As a Senior Client Solutions Consultant within PNC's Wealth Management division, you will play a vital role in supporting our clients effectively.Job ProfilePosition...
-
Customer Engagement Associate
2 weeks ago
Kalamazoo, Michigan, United States Landscape Forms Full timeCustomer Service Specialistat Landscape FormsCompany PhilosophyAt Landscape Forms, we uphold the four Scanlon principles and the OnTrac criteria, which we believe are essential for both individual and organizational success.Position OverviewThis role entails overseeing various Lighting projects from the order stage to the shipping phase. The position...
-
Senior Advocacy Program Manager
2 weeks ago
Kalamazoo, Michigan, United States YWCA Kalamazoo Full timePosition OverviewMISSION STATEMENT:Our aim is to eradicate racism, empower women, and advocate for peace, justice, freedom, and dignity for all individuals.PRIMARY ROLE:The Senior Director of Advocacy Programs plays a pivotal role in providing leadership, vision, and ensuring the effective and compassionate delivery of advocacy services for individuals...
-
Customer Service Representative
5 days ago
Kalamazoo, Michigan, United States Landscape Forms Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Specialist to join our team at Landscape Forms. The successful candidate will be responsible for managing multiple lighting projects from order to shipping, collaborating with internal teams, and providing exceptional customer service.Key ResponsibilitiesDevelop strong knowledge of...
-
Senior Retail Sales Associate
5 days ago
Kalamazoo, Michigan, United States AutoZone Full timeJob SummaryWe are seeking a highly motivated and customer-focused Senior Retail Sales Associate to join our team at AutoZone. As a Senior Retail Sales Associate, you will be responsible for driving sales through exceptional customer service, ensuring a positive customer experience, and maintaining a safe and organized store environment.Key...
-
Advanced Practice Provider in Senior Care
2 weeks ago
Kalamazoo, Michigan, United States Curana Health Full timeJob OverviewPosition DetailsLocation: Kalamazoo, MIEmployment Type: Full TimeCompensation: UndisclosedAbout UsCurana Health specializes in delivering value-driven primary healthcare solutions tailored for the senior living sector, which encompasses skilled nursing facilities, assisted and independent living communities, Memory Care units, and affordable...
-
Customer Service Representative
2 days ago
Kalamazoo, Michigan, United States The Auto Club Group Full timeAbout The Auto Club GroupThe Auto Club Group (ACG) is a leading provider of membership, travel, insurance, and financial services to approximately 14+ million members and customers across 14 states and 2 U.S. territories.We are committed to providing quality service and helping our members enjoy life's journey through our various offerings.Job SummaryWe are...
-
Custom Product Engineer
2 weeks ago
Kalamazoo, Michigan, United States Landscape Forms Full timePosition Overview:We are currently in search of a skilled Project Engineer to become a vital part of our dynamic Studio 431 Customs team. This role is ideal for individuals who thrive in a collaborative environment and are dedicated to delivering exceptional engineering solutions while maintaining design integrity and ensuring customer satisfaction.What We...
-
Customer Service Representative
2 weeks ago
Kalamazoo, Michigan, United States Landon Kovacs - State Farm Agent Full timeJob OverviewLandon Kovacs - State Farm Agent is seeking a highly skilled and customer-focused professional to join their team as an Account Representative. As a key member of the agency, you will be responsible for building and maintaining strong relationships with customers, providing exceptional service, and promoting insurance options to meet their...
-
Tax Senior Accountant
5 days ago
Kalamazoo, Michigan, United States UHY LLP Full timeJob SummaryWe are seeking a highly skilled Tax Senior Accountant to join our team at UHY LLP. As a Tax Senior Accountant, you will play a key role in helping our clients navigate complex tax laws and regulations, while also providing guidance and support to our internal teams.Key ResponsibilitiesPrepare and review tax returns for partnerships, corporations,...