Technical Support Engineer
2 weeks ago
Company Overview:
Pacifica Continental is a premier provider of advanced manufacturing solutions, specializing in high-precision machine tools.
Position Summary:
We are seeking a dedicated Technical Support Engineer to enhance our customer service team.
Role Objectives:
The Technical Support Engineer will be responsible for delivering maintenance and repair support for CNC machine tools, ensuring customer satisfaction through effective communication and technical expertise.
Key Responsibilities:
1. Develop and maintain comprehensive documentation of technical processes and service protocols.
2. Generate and analyze reports related to service performance, both ongoing and as needed.
3. Collaborate with customers and internal teams to foster a cooperative working environment.
4. Provide training and support to customer personnel on the latest product lines and technologies.
5. Conduct machine installations, maintenance, and troubleshooting.
6. Build and maintain strong relationships with clients, ensuring exemplary customer service.
Customer Interaction:
Manage challenging customer interactions with professionalism, promptly addressing inquiries and gathering feedback to enhance service quality.
Qualifications:
- A Bachelor’s or Associate’s Degree in a technical field is preferred.
- 3-5 years of experience in troubleshooting and maintaining CNC machine tools, with a focus on electrical and mechanical systems.
- Familiarity with DMG or MORI SEIKI machines, as well as controls from Fanuc, Mitsubishi, and Siemens is advantageous.
- Strong verbal and written communication skills, with a commitment to customer service excellence.
Additional Skills:
- Ability to interpret mechanical drawings, electrical schematics, and PLC ladder diagrams.
- Basic proficiency in MS Office applications, including Word, Excel, and Outlook.
- Flexibility to adapt to changing work conditions and manage multiple priorities effectively.
Travel Requirements:
This position requires a minimum of 50% travel across various states, with the expectation of working from the Technical Center when not on customer visits.
-
Onsite Technical Support Specialist
2 weeks ago
Olympia, Washington, United States Dedicated IT Full timeAbout Dedicated IT Dedicated IT is a prominent Managed Service Provider (MSP) specializing in the healthcare sector. Recognized for our rapid growth, we have established ourselves as a trusted name in Healthcare IT. Our commitment to a people-centric environment, exceptional benefits, and consistent growth makes us a preferred employer in the Managed...
-
IT Support Specialist
1 week ago
Olympia, Washington, United States Intelligent Technical Solutions Full timeJob Description:We are seeking a highly skilled and detail-oriented IT Support Specialist to join our team at Intelligent Technical Solutions. As a key member of our technical support team, you will be responsible for providing top-notch technical assistance to our clients, ensuring their IT systems are running smoothly and efficiently.Key...
-
Technical Support Specialist
5 days ago
Olympia, Washington, United States Logicalis Full timeJob DescriptionJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Logicalis. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our clients via various communication channels.Key Responsibilities:Provide technical support to clients via phone, email, and...
-
Technical Support Specialist
1 day ago
Olympia, Washington, United States Lumen Inc Full timeAbout Lumen Inc.Lumen Inc. is a leading provider of digital connectivity solutions, connecting people, data, and applications with speed, security, and reliability. Our mission is to ignite business growth by empowering our customers to thrive in a rapidly changing world.We are committed to creating a culture of teamwork, trust, and transparency, where our...
-
Technical Support Specialist
5 days ago
Olympia, Washington, United States Nisqually Red Wind Casino Full timeJob SummaryThe Application Support Specialist will play a crucial role in providing exceptional service and value to casino guests by assisting System Administrators and casino Team Members in resolving technical issues. This position requires a strong understanding of computer systems and networks, as well as excellent communication and problem-solving...
-
Technical Support Representative
2 weeks ago
Olympia, Washington, United States University of Nevada Full timeIT Customer Support Entry University of NevadaHeadquarters $55,296 $74,388 Annually The University of Nevada is currently seeking an IT Customer Support Entry level professional to serve as a primary resource for the institution regarding technology-related inquiries and challenges. This role involves assisting business clients with initial tier support...
-
Healthcare IT Systems Engineer
2 weeks ago
Olympia, Washington, United States Dedicated IT Full timeAbout Dedicated IT Dedicated IT is a prominent Managed Service Provider (MSP) specializing in the healthcare sector. Recognized for our rapid growth, we pride ourselves on being a trusted name in Healthcare IT. Our commitment to a people-centric culture, along with exceptional benefits and consistent growth, makes us a preferred employer in the Managed...
-
Senior Email Systems Engineer
2 weeks ago
Olympia, Washington, United States TechnoGen Inc Full timeJob OverviewPosition: Lead Mail EngineerType: Contract PositionLocation: Hybrid Work EnvironmentCompany: TechnoGen IncAbout the Role:We are seeking a highly skilled Lead Mail Engineer to oversee our messaging support team and enhance our enterprise messaging services. This role requires extensive experience in managing technical support teams and a strong...
-
Bridge Engineer
4 weeks ago
Olympia, Washington, United States David Evans And Associates, Inc Full timeDEA is hiring a Bridge Engineer for either the Seattle, Bellevue, Olympia, or Tacoma, Washington offices to perform technical bridge engineering on bridge projects.Additionally, a successful candidate will have knowledge of bridge load rating practices, bridge field inspection and reporting practices.Bachelor's Degree in Civil/Structural EngineeringMaster's...
-
Senior Civil Engineer
1 week ago
Olympia, Washington, United States LDC, Inc. Full timeLDC, Inc.Civil Engineer/Project ManagerPosition OverviewWith over two decades of excellence, LDC has established a reputation for delivering high-quality engineering solutions that exceed client expectations. Our foundational principle, "Service Above the Standard," has guided our growth and innovation, allowing us to thrive even during challenging economic...
-
Olympia, Washington, United States Olympia Full time*A $10,000 hiring bonus is available for the successful candidate in this role. A comprehensive compensation analysis for this position is currently in progress.* This supervisory role entails the management of the Transportation Planning and Engineering team. This team is tasked with executing the objectives and policies outlined in the Olympia...
-
Senior Email Systems Engineer
2 weeks ago
Olympia, Washington, United States TechnoGen Inc Full timeJob OverviewPosition: Senior Email Systems EngineerType: Contract PositionLocation: Hybrid Work EnvironmentCompany: TechnoGen IncI am reaching out from TechnoGen Inc regarding an opportunity for a Senior Email Systems Engineer. Below is the detailed job overview for your consideration.Role Summary:As the Senior Email Systems Engineer, you will take charge of...
-
Senior Civil Engineer
1 week ago
Olympia, Washington, United States LDC, Inc. Full timeLDC, Inc.Civil Engineer/Project ManagerPosition OverviewWith over two decades of excellence, LDC has established a reputation for delivering outstanding engineering solutions that consistently exceed client expectations. Our foundation is built on the principle of "Service Above the Standard," which drives our commitment to quality and innovation. As a...
-
Senior Civil Engineer
2 weeks ago
Olympia, Washington, United States LDC, Inc. Full timeLDC, Inc.Civil Engineer/Project ManagerJob OverviewCompany BackgroundLDC, Inc. has established a strong reputation over the past two decades for delivering high-quality engineering solutions. Our mission revolves around providing exceptional service that exceeds client expectations. With a commitment to innovation and excellence, LDC has successfully...
-
Electrical Engineer
2 weeks ago
Olympia, Washington, United States Shermco Full timeAbout Shermco Industries Shermco Industries stands as a leader in the Electrical Services domain, boasting over forty years of expertise. Our reputation as a reliable partner is built on delivering advanced electrical testing, maintenance, and repair services to a diverse clientele across multiple sectors. As an Electrical Engineer - Power Studies Intern at...
-
Senior Civil Engineering Project Leader
2 weeks ago
Olympia, Washington, United States Blueprint Hires Full timeJob OverviewA prominent engineering organization focused on civil engineering, land surveying, and urban planning is in search of a Civil Project Manager to elevate client satisfaction through exceptional quality and innovation.Key ResponsibilitiesSupervising design processes, reporting, and strategic planning for both residential and commercial development...
-
Senior Civil Engineering Project Leader
7 days ago
Olympia, Washington, United States Blueprint Hires Full timeJob OverviewA prominent engineering organization focused on civil engineering, land surveying, and urban planning is in search of a Civil Project Manager to enhance client satisfaction through exceptional quality and innovation.Key ResponsibilitiesSupervising design processes, reporting, and planning for both residential and commercial development...
-
Senior Sales Engineer
4 days ago
Olympia, Washington, United States Zebra Technologies Full timeAbout the RoleZebra Technologies is seeking a highly skilled and motivated Senior Sales Engineer to join our dynamic team. As a key member of our sales team, you will play a crucial role in driving sales by providing technical expertise, conducting product demonstrations, and offering solutions tailored to our customers' unique requirements.Key...
-
Senior Civil Engineer
1 week ago
Olympia, Washington, United States LDC, Inc. Full timeLDC, Inc.Civil Engineer/Project ManagerJob OverviewCompany BackgroundWith a legacy spanning over two decades, LDC has earned a reputation for excellence among clients and within the engineering community. Our mission is to deliver outstanding solutions that consistently exceed client expectations. Founded on the principle of "Service Above the Standard," we...
-
Senior Civil Engineer
2 weeks ago
Olympia, Washington, United States LDC, Inc. Full timeLDC, Inc.Civil Engineer/Project ManagerJob OverviewCompany BackgroundFor over two decades, LDC has established a reputation for excellence in engineering solutions. Our commitment to delivering outstanding results has earned us the trust of our clients and the community. Founded on the principle of "Service Above the Standard," we have navigated challenges...