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Relationship Manager

2 months ago

Columbus, Ohio, United States Select Water Solutions Full time

Job Summary

Select Water Solutions is seeking a highly skilled Customer Support Liaison to join our team. As a key member of our organization, you will be responsible for maintaining strong relationships with our customers and ensuring their needs are met.

Key Responsibilities

  • Customer Relationship Management
    • Develop and maintain strong relationships with customers to understand their needs and preferences.
    • Communicate effectively with customers to ensure their needs are met and exceeded.
  • Market Intelligence
    • Provide market intelligence and trends to management and established information sharing channels.
  • Account Development
    • Identify and pursue new business opportunities to grow our customer base.
  • Reporting and Administration
    • Complete all required reports in a timely manner.

Requirements

  • Education
    • Bachelor's degree preferred.
  • Experience
    • 10 years of relevant work experience may be accepted in lieu of a formal education.
    • 5 to 10 years experience in customer-facing role with a strong track record of relationship management and account development.
  • Skills
    • Strong facilitation skills with the ability to influence customer decision-makers.
    • Prior experience coordinating and determining a focused sales strategy by facilitating, organizing, and initiating the sales effort.
    • Frequent personal contact with key client personnel to develop an understanding of current and future projects/expectations.

Attributes

  • A - Accountability: Take ownership of actions and outcomes.
  • C - Continuous Improvement: Embrace the necessity for change and commitment to continual growth and progress.
  • T - Teamwork: Encourage and support a collaborative, safe, and engaged work environment.