Customer Service Professional

4 days ago


Wichita, Kansas, United States Mr Appliance Full time

We are seeking a talented individual to join our team as an Appliance Support Representative. As a key member of our international appliance repair franchise network, you will be responsible for handling service requests and customer complaints. We value respect, integrity, and customer focus in everything we do.

The ideal candidate will be self-motivated, energetic, and enjoy helping people. They should be driven to provide the highest level of customer service and satisfaction, and able to effectively manage a variety of situations on a day-to-day basis.

This position requires strong written and verbal communication skills, as well as detail-oriented data entry skills. The successful candidate will also be a team player who can work independently and efficiently.

Responsibilities include:

  • Receive incoming calls in a professional and courteous manner.
  • Perform marketing and sales functions to sell additional work and earn business.
  • Complete work orders, return customer calls, and respond to customer complaints.

Job Requirements:

  • Minimum two years admin experience.
  • Strong written and verbal communication skills.
  • Detail-oriented with strong data entry skills.
  • Positive Attitude.
  • Team player who can work independently.

Benefits:

  • A competitive salary range of $11.00 - $13.00 per hour.

At Mr. Appliance, we pride ourselves on being a company that values learning and collaboration. If you're passionate about problem-solving and bringing appliances back to life, this could be the perfect role for you.



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