Customer Service Professional for Industrial Products

3 days ago


Wichita, Kansas, United States DXP Enterprises Full time
Industrial Customer Service Role at DXP Enterprises

As a Customer Service Representative at DXP Enterprises, you will be working in an office environment with a dynamic team of professionals. You will be responsible for providing exceptional customer service, resolving customer complaints, and improving customer satisfaction.

Job Duties

Your key responsibilities will include:

  • Handling customer inquiries and complaints via phone, email, or chat
  • Processing customer orders and requests in a timely manner
  • Coordinating with internal teams to resolve customer issues
  • Providing quotes and pricing information to customers
Requirements and Skills

To excel in this role, you will need:

  • 2+ years of sales/customer service experience in an industrial setting
  • Excellent communication and problem-solving skills
  • Able to work under pressure and meet deadlines
  • Familiarity with data entry software and systems
  • Ability to multitask and prioritize tasks efficiently
Salary and Benefits

The salary range for this position is $55,000 - $80,000 per year, depending on experience. Our comprehensive benefits package includes medical, dental, vision, flexible spending, 401(k), paid holidays, life, and disability insurance. EOE/M/F/D/V.



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