Customer Service Professional for Industrial Products
3 days ago
As a Customer Service Representative at DXP Enterprises, you will be working in an office environment with a dynamic team of professionals. You will be responsible for providing exceptional customer service, resolving customer complaints, and improving customer satisfaction.
Job DutiesYour key responsibilities will include:
- Handling customer inquiries and complaints via phone, email, or chat
- Processing customer orders and requests in a timely manner
- Coordinating with internal teams to resolve customer issues
- Providing quotes and pricing information to customers
To excel in this role, you will need:
- 2+ years of sales/customer service experience in an industrial setting
- Excellent communication and problem-solving skills
- Able to work under pressure and meet deadlines
- Familiarity with data entry software and systems
- Ability to multitask and prioritize tasks efficiently
The salary range for this position is $55,000 - $80,000 per year, depending on experience. Our comprehensive benefits package includes medical, dental, vision, flexible spending, 401(k), paid holidays, life, and disability insurance. EOE/M/F/D/V.
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