Customer Service Representative Professional

3 weeks ago


Wichita, Kansas, United States ValorVIP Full time
Job Overview

We are seeking a highly motivated and detail-oriented Technical Support Agent to join our team. As a Technical Support Agent, you will be responsible for providing top-notch customer service to our clients via phone, email, and chat.

Key Responsibilities:

  • Respond to customer inquiries and resolve technical issues in a timely and professional manner
  • Provide accurate and helpful information to customers through various communication channels
  • Collaborate with internal teams to resolve complex issues and improve customer satisfaction
  • Stay up-to-date with product knowledge and technical skills to effectively support customers

Requirements:

  • High school diploma or equivalent required; degree in computer science or related field preferred
  • Minimum 1 year of experience in technical support or customer service role
  • Excellent communication and problem-solving skills
  • Able to work in a fast-paced environment and prioritize multiple tasks

What We Offer:

  • $45,000 - $60,000 per year, depending on experience
  • Opportunities for career growth and professional development
  • A dynamic and supportive team environment
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • Generous paid time off and holidays


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