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Client Relationship Manager

2 months ago


New York, New York, United States Jobot Full time

We are seeking a seasoned Client Relationship Manager with a robust understanding of the market data sector and the requirements of financial institutions.


About the Role:

In this position, you will be responsible for nurturing and expanding client partnerships, managing account operations, driving contract renewals, and identifying opportunities for cross-selling and upselling in collaboration with our client success team.


Key Responsibilities:
  • Develop and maintain strong relationships with clients to ensure satisfaction and retention.
  • Oversee account management processes and ensure alignment with client needs.
  • Identify and pursue opportunities for additional revenue through cross-selling and upselling.
  • Collaborate with the client success team to enhance client experiences.

Qualifications:
  • Bachelor's degree in Business Administration, Marketing, or a related discipline.
  • 5+ years of experience in account management, customer success, or a similar role.
  • Demonstrated success in achieving renewal and sales objectives.
  • Ability to juggle multiple projects and clients effectively.
  • Proficiency in CRM systems and Microsoft Office Suite.
  • Experience working with financial and professional services firms.
  • Comprehensive knowledge of the market data landscape.

Why Consider This Opportunity?
We offer competitive compensation with significant growth potential, the chance to influence an industry-changing business, exposure to leaders across various sectors, and a collaborative work environment. Additionally, we provide excellent health, dental, and vision benefits, a 401k plan, and unlimited paid time off.