Employee Experience Director

4 days ago

Santa Barbara, California, United States Covenant Living Communities Full time
Job Summary

Covenant Living Communities seeks a highly skilled and experienced Employee Experience Director to lead and direct the routine functions of the Human Resources department. This role will be responsible for ensuring a happy and productive workplace where everyone works to realize the established mission and objectives.

Key Responsibilities
  • Operational Excellence
    • Ensure Human Resources function operates efficiently and with excellence, through simplified process and self-service functionality for transactional tasks.
    • Create accountability to standard Human Resources process and order of operations, such as payroll, Workday transactions, self-service, recruitment, etc.
    • Continuously improve on standard metrics, such as turnover, Workers Compensation claims management, employee engagement score, unemployment claims management, employee litigation, data integrity audits.
    • Ensure compliance requirements are met through strong record keeping processes, including meeting requirements for annual survey, complaint surveys, state inspections, mock surveys, etc.
    • Keep up with trends and new regulations such as state law, minimum wage laws, federal laws, etc. Additionally, healthcare related industry trends, such as Department of Health Services and the like.
    • Continuously improve and optimize processes. Make recommendations for improvement to Central Office.
    • Reduce employee relations issues by cultivating a positive work environment, with excellent leaders, which enables an engaged employee experience.
    • Improve employee engagement, as evidenced by reduction in employee relations issues / complaints and an increase in engagement score.
    • Partner with business leaders on issue identification, action planning, and engagement initiatives.
  • Business Partnership
    • Engage in financial planning with business leaders, including key partnership on budgeting and planning process.
    • Understand and plan for the business implications of evolving internal demands and external market conditions. Consult with business leaders to develop and implement solutions.
    • Provide insights and advice and a compelling case, not just data, to support decision making and lead change when necessary.
    • Influence decisions by building strong stakeholder relationships and partnerships.
    • Participate and contribute to leadership, financial and business planning meetings.
  • Change Ownership and Leadership
    • Prepare and guide campus leaders and employees through change.
    • Communicate and be a champion for change initiatives.
    • Utilize communication tools and strategy, to ensure effective communication with employees.
    Requirements
    • 3+ years' experience in Human Resources
    • Process improvement experience
    • Strong technical experience and depth in Human Resources, including application of employment laws.
    Preferred Qualifications
    • SHRM-CP or SHRM-SCP certification
    • Bachelor's degree
    What We Offer
    • Competitive salary range: $95,000 - $105,000
    • Generous benefits package, including medical, dental, and vision insurance, employer-paid group term life and disability, paid time off, and 403(b) with a 3% employer match
    • Opportunity to work with a dynamic and mission-driven organization

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