Desktop Support Specialist

1 week ago


Arlington, Virginia, United States Center for Naval Analyses Full time
Job Overview: We are seeking a highly skilled Desktop Support Specialist to join our team at the Center for Naval Analyses. As a key member of our IT department, you will be responsible for providing top-notch support to our users, ensuring that their computing environments are running smoothly and efficiently.

The ideal candidate will have a strong background in user computing administration, with a focus on desktop support and systems management. You will work closely with our team to resolve technical issues, deploy new equipment and software, and maintain our computer systems.

Responsibilities:
  • Provide exceptional customer service to end-users, resolving technical issues promptly and professionally.
  • Deploy and configure desktop hardware and software, ensuring that all systems meet established standards.
  • Maintain accurate records of system maintenance, upgrades, and repairs.
  • Collaborate with other team members to develop and implement new technologies and processes.

Requirements:
  • Bachelor's degree in Computer Science or related field, or equivalent experience.
  • 4+ years of experience in user computing administration or a related field.
  • Strong knowledge of desktop operating systems, applications, and hardware.
  • Excellent communication and problem-solving skills.

Benefits:
  • A competitive salary of $85,000 - $110,000 per year, based on experience.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) plan with company match.
  • A generous paid time off policy.


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