Technical Support Specialist

1 day ago


Arlington, Virginia, United States TeamLogic IT Full time
About Our Company

At TeamLogic IT, we are committed to delivering exceptional technical support services to our clients. Our company culture emphasizes the importance of teamwork, continuous learning, and professional growth. As a member of our team, you will have the opportunity to develop your skills, advance your career, and contribute to the success of our organization.

Job Summary:

We are currently seeking a Technical Support Specialist to join our team. In this role, you will be responsible for providing technical support to our clients, troubleshooting and resolving complex technical issues, and collaborating with our sales team to deliver pre-sales and post-sales support.

Responsibilities:
  • Provide technical support to clients via phone, email, or web portal.
  • Troubleshoot and resolve complex technical issues related to desktop and server operating systems.
  • Collaborate with our sales team to deliver pre-sales and post-sales support.
  • Participate in ongoing training and development programs to enhance your technical skills and knowledge.
Requirements:
  • College diploma or university degree in Computer Science or equivalent work experience.
  • Experience with desktop and server operating systems, including Windows 7, Windows 10, Server 2008, Server 2012, Server 2016, and Mac OS.
Compensation and Benefits:

We offer a competitive salary range of $73,000.00 - $80,000.00 per year, reflecting your value to our organization. Additionally, we provide a comprehensive benefits package, including medical/dental insurance, career advancement opportunities, and ongoing trainings.



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