Requirements Manager/Desktop Support Specialist
6 days ago
KaylaTek is a forward-thinking organization that values the quality of its employees. As a Requirements Manager/Desktop Support Technician, you will play a crucial role in supporting the AFNCR contract at The Pentagon in Arlington, VA.
Key Responsibilities:
- Deploy and configure new IT hardware in response to customer requests.
- Communicate daily with multiple customers and internal teams to ensure SLAs/metrics are met.
- Capture all work performed via Remedy.
Benefits and Qualifications:
We offer a competitive salary of $95,000 - $110,000 per year, depending on experience.
- BA degree or 4-8 years of prior or relevant experience.
- Current Security+ce or equivalent DoD 8570 IAT level II certification.
- Currently possess a final DoD Secret security clearance.
- Excellent communication skills.
- Demonstrated technical experience and understanding of virtual and physical support systems.
- Able to demonstrate an analytical and systematic approach to technical challenges.
- Active Directory Systems Administrator experience.
About KaylaTek
KaylaTek is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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