IT Support Professional

3 days ago


Arlington, Virginia, United States Desktop & Depot Support Full time

We are seeking a highly motivated IT Support Professional to join our growing team in Arlington, Virginia. This role involves providing workstation software break-fix support, IMAC, image loads, asset recovery, and printer support.

As a Desktop Technical Specialist with Virtual Service Operations, you will work closely with our clients to ensure seamless IT operations. Your responsibilities will include:

  • Providing workstation software break-fix support
  • Implementing change management and incident management processes
  • Maintaining accurate records of technical activities and resolutions
  • Collaborating with the service desk team to resolve customer issues efficiently

The ideal candidate should have previous experience in desktop support or a related field, along with excellent communication and problem-solving skills.

Estimated Salary: $60,000 - $80,000 per year, depending on qualifications and experience.



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