Senior Administrative Associate, Business Services

2 days ago


Austin, Texas, United States University of Texas at Austin Full time
Job Title: Senior Administrative Associate, Business Services

We are seeking a highly organized and detail-oriented Senior Administrative Associate to join our team in Business Services. As a key member of our team, you will be responsible for managing student billing and course scheduling for our Working Professional and Executive MBA programs.

Responsibilities:
  • Manage day-to-day student billing and payments with precision and care
  • Provide exceptional customer service to students and prospective students
  • Foster and maintain positive working relationships with Financial Aid Officers, Dean's Office, and Bursar's Office administrators
  • Oversee the Student Billing inbox, ensuring timely and accurate responses to all inquiries
  • Collaborate closely with leadership to streamline business operations
  • Serve as the primary liaison for Student Affairs and Dean's Office team members in matters related to scheduling
  • Orchestrate classroom assignments for all on-campus class sessions, maximizing resource utilization
  • Implement innovative solutions to enhance the scheduling process
Requirements:
  • Bachelor's degree and three years' of professional administrative experience, or high school graduation or GED, and seven years of professional administrative experience, including one year of experience at the Administrative Assistant level
  • Service-minded approach to executing job functions
  • Sharp attention to detail, innovative problem-solving skills, and collaborative approach to problem-solving
  • Strong interpersonal and communication skills, both written and verbal
  • Demonstrated ability to maintain confidentiality and manage sensitive information
  • Proficient with Microsoft Office suite, and other common office technology
  • Willingness to work flexible hours, including occasional evenings and weekends during peak work periods
Preferred Qualifications:
  • Experience working with university faculty, staff, and students
  • Experience and familiarity with UT Austin structure, policies, procedures, and administrative functions
  • Experience with UT Austin student billing and related policies
  • Experience with military educational benefits and related policies
  • Experience with UT Austin course scheduling and related policies
  • Experience working with self-funded degree programs

This is an exciting opportunity to join a dynamic team and contribute to the success of our Working Professional and Executive MBA programs. If you are a highly organized and detail-oriented individual with excellent communication skills, we encourage you to apply.



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