Senior Administrative Associate, Business Services
2 days ago
We are seeking a highly skilled and detail-oriented Senior Administrative Associate to join our Business Services team at The University of Texas at Austin. As a key member of our team, you will be responsible for managing student billing and course scheduling, providing exceptional customer service, and fostering positive working relationships with various stakeholders.
Key Responsibilities- Manage day-to-day student billing and payments with precision and care
- Provide a high-touch customer service experience to students and prospective students
- Foster and maintain positive working relationships with Financial Aid Officers, Dean's Office, and Bursar's Office administrators
- Oversee the Student Billing inbox, ensuring timely and accurate responses to all inquiries
- Collaborate closely with leadership to streamline business operations
- Bachelor's degree and three years' of professional administrative experience, or high school graduation or GED, and seven years of professional administrative experience, including one year of experience at the Administrative Assistant level
- Service-minded approach to executing job functions
- Sharp attention to detail, innovative problem-solving skills, and collaborative approach to problem-solving
- Strong interpersonal and communication skills, both written and verbal
- Demonstrated ability to maintain confidentiality and manage sensitive information
- Proficient with Microsoft Office suite, and other common office technology
- Willingness to work flexible hours, including occasional evenings and weekends during peak work periods
- Experience working with university faculty, staff, and students
- Experience and familiarity with UT Austin structure, policies, procedures, and administrative functions
- Experience with UT Austin student billing and related policies
- Experience with military educational benefits and related policies
- Experience with UT Austin course scheduling and related policies
- Experience working with self-funded degree programs
We offer a competitive salary range of $45,000 + depending on qualifications, and a comprehensive benefits package.
How to ApplyTo apply, please submit your resume, three work references with their contact information, and a letter of interest. Please note that applicants must be legally authorized to work for any employer in the United States.
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