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Patient Services Coordinator
1 month ago
The University of Southern California is seeking a highly skilled Patient Services Specialist to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to patients and their families, ensuring a smooth and efficient experience.
Key Responsibilities- Manage patient flow and check-in processes
- Assist with medical authorizations and insurance inquiries
- Schedule patient appointments and manage the clinic's calendar
- Maintain accurate patient records and confidentiality
- Deliver exceptional customer service and support the medical staff
- Perform administrative tasks and support the team as needed
- High School Diploma or Associate's Degree
- Prior experience in a medical office setting
- Familiarity with medical authorizations and insurance processes
- Strong organizational and multitasking skills
- Excellent communication and interpersonal skills
- Proficiency in computer skills and data entry
- Ability to work in a fast-paced environment and handle sensitive information with confidentiality
- Make a meaningful impact in the lives of our patients
- Be part of a prestigious and innovative healthcare institution
- Work alongside a team of passionate and dedicated professionals
- Gain valuable experience and grow your career in the medical field
The hourly rate range for this position is $27.00. The University of Southern California considers factors such as the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations when extending an offer of employment.
At USC, we prioritize the well-being of our faculty and staff, offering a diverse range of benefits designed to protect your health, wealth, and future. From robust healthcare coverage to retirement planning resources, our benefits are an essential part of your total rewards package.
USC is a smoke-free environment and an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy.
