Spa Front Desk Coordinator

1 day ago


Overland Park, Kansas, United States Genesis HealthCare Full time
{"title": "Spa Front Desk Concierge", "description": "Exceptional Customer Service at the Milagro Spa

The Milagro Spa at Overland Park Genesis Health Club is seeking a highly professional and dependable front desk spa customer service specialist to provide exceptional service to our discerning clientele.

The front desk concierge is responsible for providing a five-star customer experience, answering phones, checking clients in and out, scheduling appointments, and maintaining the reception area. We strive to provide a unique and relaxing experience for our clients, and we seek like-minded individuals to advance our mission.

Key Responsibilities:
  • Knowledge of Meevo Software systems
  • Answering phones, checking clients in and out, scheduling appointments
  • Maintaining reception & retail areas
  • Assisting with laundry getting to and from the laundry room and changing/locker rooms
  • Flexible availability: days, nights and weekends needed
  • Several duties include: multi-tasking, answering multiple phone lines, checking clients in and out, scheduling appointments, maintaining reception area
  • Relevant Experience Preferred
  • Excellent communication and interpersonal skills to interact effectively with clients and address their concerns
  • Adherence to a high standard of professionalism and ethical conduct
  • Ability to work evenings, weekends and holidays as needed
  • Knowledge of Spa and Genesis Health Club policies
  • Maintenance of client documentation
  • Attend trainings, education and meetings when requested
  • Keep work space clean, organized and stocked with proper supplies
  • Strive to meet service and retail goals
  • Assist the client with retail selection
  • Closing sales with technician product recommendations
  • Promote Spa Sales and Promotions
  • Sell gift cards
  • Recommend future appointments to all clients
  • Maintain consistent professional image and appearance
  • Dust retail shelves during downtime
  • Restock retail shelves

The Milagro Spa operates within the Genesis Health Clubs with two locations in New Jersey and three more set to open in Kansas Fall of 2024. Milagro provides an experience unmatched by other spas in the area. Our highly trained technicians provide soothing massage to relax muscles and relieve body tension or facial or skin treatments designed to leave the skin looking younger, fresh and glowing. Continuing Education is a key component of working at the Milagro Spa keeps our service providers engaged and informed.

", "requirements": "Requirements and Qualifications:
  • Knowledge of Meevo Software systems
  • Answering phones, checking clients in and out, scheduling appointments
  • Maintaining reception & retail areas
  • Assisting with laundry getting to and from the laundry room and changing/locker rooms
  • Flexible availability: days, nights and weekends needed
  • Several duties include: multi-tasking, answering multiple phone lines, checking clients in and out, scheduling appointments, maintaining reception area
  • Relevant Experience Preferred
  • Excellent communication and interpersonal skills to interact effectively with clients and address their concerns
  • Adherence to a high standard of professionalism and ethical conduct
  • Ability to work evenings, weekends and holidays as needed
  • Knowledge of Spa and Genesis Health Club policies
  • Maintenance of client documentation
  • Attend trainings, education and meetings when requested
  • Keep work space clean, organized and stocked with proper supplies
  • Strive to meet service and retail goals
  • Assist the client with retail selection
  • Closing sales with technician product recommendations
  • Promote Spa Sales and Promotions
  • Sell gift cards
  • Recommend future appointments to all clients
  • Maintain consistent professional image and appearance
  • Dust retail shelves during downtime
  • Restock retail shelves", "compensation": "

Compensation details will be disclosed during the interview process.

", "location": "

The Milagro Spa operates within the Genesis Health Clubs with two locations in New Jersey and three more set to open in Kansas Fall of 2024.

", "company": "Genesis HealthCare"}

  • Overland Park, Kansas, United States Sunlighten Full time

    Sunlighten Day Spa - Client Experience AssociateBecome a vital part of the Sunlighten Day Spa team, a distinguished wellness center that provides an array of treatments including infrared sauna memberships, therapeutic massages, organic skincare, and body sculpting services. As a Client Experience Associate, you will represent the spa, delivering outstanding...

  • Front Desk Coordinator

    14 hours ago


    Overland Park, Kansas, United States Clayco Full time

    {"title": "Front Desk Receptionist", "description": "About UsClayco is a leading provider of construction services, delivering high-quality solutions to clients across North America.We are seeking a skilled Front Desk Receptionist to join our team, responsible for providing exceptional customer service and administrative support.The RoleAs a Front Desk...

  • Spa Director

    2 months ago


    Overland Park, Kansas, United States St. Regis Hotels & Resorts Full time

    JOB SUMMARY Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. As a department head, directs and...


  • Overland Park, Kansas, United States The Orthopedic Partners Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Associate/Appointment Scheduler to join our team at The Orthopedic Partners Clinic. As a key member of our front desk team, you will be responsible for providing exceptional customer service and administrative support to patients, healthcare professionals, and staff members.Key...


  • Overland Park, Kansas, United States The Orthopedic Partners Full time

    Job Title: Front Desk/Appointment SchedulerWe are seeking a highly organized and detail-oriented Front Desk/Appointment Scheduler to join our team at The Orthopedic Partners Clinic.Job Summary:The Front Desk/Appointment Scheduler will be responsible for providing exceptional customer service and administrative support to patients, healthcare professionals,...


  • Overland Park, Kansas, United States Sunlighten Full time

    Position OverviewSunlighten Day Spa is on the lookout for a dedicated Part-Time Guest Experience Representative to enhance our team. Recognized multiple times as the Best Kansas City Day Spa, we pride ourselves on providing exceptional services including infrared sauna memberships, massages, facials, and body contouring treatments.Role Summary:The Guest...


  • Overland Park, Kansas, United States Genesis HealthCare Full time

    Job DescriptionThe Milagro Spa at Genesis Health Clubs is seeking highly professional and dependable front desk spa customer service specialists to provide exceptional customer service to all clients throughout their visit to the spa.Key Responsibilities:Provide exceptional customer service to all clientsAnswer phones, check clients in and out, schedule...

  • Front Desk Associate

    2 weeks ago


    Overland Park, Kansas, United States Embassy Suites by Hilton Kansas City Overland Park Full time

    Job SummaryA reputable hospitality organization, Embassy Suites by Hilton Kansas City Overland Park, is seeking a skilled professional to fill the role of Front Desk/Guest Services. This position offers a competitive hourly compensation between $16 and $21.Key ResponsibilitiesManage front office operations to ensure exceptional guest serviceSupervise front...


  • Overland Park, Kansas, United States Sunlighten Full time

    Position OverviewSunlighten Day Spa is on the lookout for a dedicated Part-Time Guest Experiences Representative to enhance our team. Recognized multiple times as a premier day spa in Kansas City, we offer a range of services including infrared sauna memberships, massages, facials, and body contouring, all aimed at providing our clients with an outstanding...


  • Overland Park, Kansas, United States Aston Carter Full time

    Description:Aston Carter is partnered with a multi-specialty, surgical practice in Overland Park, Kansas. Seeking Medical Front Desk Specialists to join their front and/or back office teams The Medical Front Desk Specialist provides clerical expertise to ensure all patients receive high quality, efficient care. This is an amazing team that works hard to...


  • Overland Park, Kansas, United States Challenger Sports Full time

    Job SummaryChallenger Sports is seeking a highly motivated and customer-focused Front Desk Representative to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a seamless experience for our guests.Key ResponsibilitiesCustomer Service: Provide...

  • Spa Attendant

    5 days ago


    Overland Park, Kansas, United States Salinity Salt & Float Spa Full time

    About Salinity Salt & Float SpaAt Salinity Salt & Float Spa, we strive to create a serene and rejuvenating environment for our guests to relax, heal, and recharge. Our mission is to provide exceptional service and exceptional experiences through our various services, including halotherapy, float therapy, and massage therapy.Job SummaryWe are seeking a highly...


  • Overland Park, Kansas, United States Aston Carter Full time

    Description: We are seeking friendly front facing individuals to assist our patients with checking in for their appointments, scheduling the next appointment, ect. This position requires flexibility and dependability. Front Desk/Hospital Admissions Representatives are assigned to a location or desk but may need to cover a different desk or location at any...


  • Overland Park, Kansas, United States Aston Carter Full time

    Description:We are seeking friendly front facing individuals to assist our patients with checking in for their appointments, scheduling the next appointment, ect. This position requires flexibility and dependability. Front Desk/Hospital Admissions Representatives are assigned to a location or desk but may need to cover a different desk or location at any...


  • Overland Park, Kansas, United States Aston Carter Full time

    Description:Are you passionate about impacting lives and improving patient care? Are you looking for an opportunity for personal and professional growth? Aston Carter is partnered with a multi-specialty, surgical practice in Overland Park, Kansas seeking a Medical Front Desk Receptionist to join their front and/or back office teams The Medical Front Desk...


  • Overland Park, Kansas, United States KMG Hotels Full time

    About the Job:The Element Overland Park Hotel is seeking a dedicated and customer-focused individual to join our team as a Front Desk Agent. As a key member of our front office team, you will be responsible for ensuring that our guests have an exceptional stay experience.Key Responsibilities:Provide exceptional customer service to guests, responding to their...


  • Overland Park, Kansas, United States Sunlighten Full time

    Sunlighten Day Spa - Client Relations SpecialistBecome a vital part of the Sunlighten Day Spa team, a distinguished wellness center providing an array of treatments including infrared sauna sessions, therapeutic massages, organic skincare, and body sculpting services. As a Client Relations Specialist, you will represent the spa, delivering outstanding...


  • Overland Park, Kansas, United States Sunlighten Full time

    Sunlighten Day Spa - Client Relations SpecialistBecome an integral part of the Sunlighten Day Spa team, a distinguished wellness center that provides an array of treatments including infrared sauna sessions, therapeutic massages, organic skincare, and body sculpting services. As a Client Relations Specialist, you will represent the spa, delivering...


  • Overland Park, Kansas, United States Montage International Full time

    Live Your Passion. Add Your Magic.At Montage International, we're dedicated to creating a unique and exceptional experience for our guests. We're seeking a passionate and skilled Spa Supervisor to join our team and contribute to our vision.We're a company that values individuality and creativity, and we're looking for someone who shares our passion for...

  • Front Desk Agent

    2 weeks ago


    Overland Park, Kansas, United States KMG Hotels Full time

    About the Role: The Element Overland Park Hotel is seeking dedicated individuals to join our team at the Front Desk. We are looking for passionate individuals who prioritize guest satisfaction and strive to create exceptional experiences. Position Overview: While prior hotel experience is beneficial, a positive attitude and strong customer service skills...