Patient Access Representative

1 week ago


Longview, Texas, United States Christus Health Full time

Job Summary:

As a Patient Access Representative at Christus Health, you will play a vital role in ensuring a seamless and welcoming experience for patients and their families. Your primary responsibility will be to facilitate access to our facilities, establishing encounters for patients who meet our guidelines for hospital service. You will be responsible for accurate data entry, including demographic and financial information for each account, ensuring compliance with federal regulations, JCAHO, and Department of Health and Hospital compliance standards.

Key Responsibilities:

  • Meet expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
  • Accurately input all required data elements for scheduling and registration, including patient demographic, financial information, guarantor information, and relevant notes associated with the encounter.
  • Verify insurance eligibility and obtain necessary authorizations for services rendered.
  • Calculate and collect the estimated patient portion based on benefits and contract reimbursement as well as prior balances.
  • Perform financial assessment for appropriate program assistance.
  • Communicate the purpose of and obtain patient/legal guardian signatures on all necessary hospital documents.
  • Represent the Patient Access department in a professional, courteous manner at all times.
  • Required to assist the hospital in the event of an internal or external disaster.
  • Support the flexible needs of the department to accommodate patient volume in all areas of the hospital.
  • Support the department in achieving established performance targets.
  • Complete required training as needed and as mandated.
  • Maintain the team discipline of following all elements of established standard processes.
  • Work with HPWT (High Performance Work Teams) to maintain an efficient, clean, and orderly workplace using 5S principles and practices once implemented in the work unit.
  • Coordinate, communicate, and assist in monitoring workflow and work tasks necessary to manage fluctuating volumes.
  • Provide feedback to the team to help identify educational needs, and mediation needs by reporting IPOs (issues, problems, and opportunities).
  • Demonstrate competence to perform assigned responsibilities in a manner that meets the population-specific and developmental needs of the members served by the department.
  • Appropriately adapt assigned assessment, treatment, and/or service methods to accommodate the unique physical, psychosocial, cultural, age-specific and other developmental needs of each member served.
  • Take personal responsibility to ensure compliance with all policies, procedures and standards as promulgated by state and federal agencies, the hospital, and other regulatory entities.
  • Perform all duties in a manner that protects the confidentiality of patients and does not solicit or disclose any confidential information unless it is necessary in the performance of assigned job duties.

Requirements:

  • High School Diploma or equivalent years of experience required.
  • 1 – 3 years of experience preferred.
  • None required


  • Longview, Texas, United States Christus Health Full time

    Job Summary:As a Patient Access Representative at Christus Health, you will play a vital role in ensuring a seamless and efficient patient experience. Your primary responsibility will be to facilitate a warm and welcoming environment for patients and their families, while also ensuring accurate and timely data entry for all patient encounters.Key...


  • Longview, Texas, United States Christus Health Full time

    Job SummaryAs a Patient Access Representative at Christus Health, you will play a vital role in ensuring a seamless and efficient patient experience. This position requires a high level of professionalism, attention to detail, and excellent communication skills.Key ResponsibilitiesRegistration and SchedulingAccurately collect and input patient demographic...


  • Longview, Texas, United States Christus Health Full time

    Overview:The Healthcare Access Coordinator plays a crucial role in ensuring a welcoming environment for patients and facilitating their entry into the healthcare system. This position is responsible for creating patient encounters that align with the facility's service criteria. The team ensures that all information entered is precise, encompassing both...


  • Longview, Texas, United States Christus Health Full time

    Overview:The Healthcare Access Coordinator plays a crucial role in ensuring a welcoming and efficient entry point for patients at our facility. This position is responsible for initiating encounters for patients who qualify for hospital services. The team ensures that all data input is precise, encompassing demographic and financial details for each patient...


  • Longview, Texas, United States Christus Health Full time

    DescriptionSummary:Greets, instructs, directs and schedules patients and visitors. Serves as a liaison between patient and medical support staff. May assist with various duties within the clinic. Verifies insurance benefits and assists with referrals. Collects payments and prepares cash for deposits.Requirements:Education/SkillsMinimum Requirements:High...


  • Longview, Texas, United States Christus Health Full time

    Overview:The Healthcare Access Coordinator plays a crucial role in ensuring a welcoming and seamless entry for patients into the healthcare system. This position is responsible for initiating encounters for patients who qualify for hospital services. The team is dedicated to maintaining accurate data entry, including demographic and financial details for...


  • Longview, Texas, United States Christus Health Full time

    Overview:Welcomes, guides, and organizes patients and visitors. Acts as a bridge between patients and healthcare personnel. May assist with various tasks within the facility. Confirms insurance coverage and aids in referral processes. Collects payments and prepares cash for banking.Key Responsibilities:Welcomes patients and visitors in a timely, courteous,...


  • Longview, Texas, United States CHRISTUS Health Full time

    Job Summary:We are seeking a skilled Clinic Patient Representative Senior to join our team at CHRISTUS Health. As a key member of our healthcare team, you will play a vital role in ensuring the smooth operation of our clinic.Key Responsibilities:Greet and assist patients and visitors, providing exceptional customer service and ensuring a positive...


  • Longview, Texas, United States Christus Health Full time

    Job Summary:We are seeking a highly organized and detail-oriented Medical Office Representative to join our team at Christus Health. As a Medical Office Representative, you will play a vital role in ensuring the smooth operation of our clinic by providing exceptional patient care and administrative support.Key Responsibilities:Patient Communication: Greet...


  • Longview, Texas, United States Longview Regional Medical Center Full time

    Job Summary:We are seeking a highly organized and detail-oriented Admissions Coordinator to join our team at Longview Regional Medical Center. As a key member of our patient access team, you will be responsible for ensuring a smooth and efficient registration process for our patients.Key Responsibilities:Interview patients and prepare standard registration...

  • Registered Nurse

    1 week ago


    Longview, Texas, United States CHRISTUS Health Full time

    Position Overview:The Registered Nurse is accountable for conducting thorough patient evaluations, developing individualized care plans, and delivering exceptional nursing services to a designated group of patients during their assigned shifts. This role includes guiding and overseeing the activities of LVN/LPNs, nursing aides, unit clerks, and other...


  • Longview, Texas, United States Christus Health Full time

    Position Overview:The Insurance Verification Clerk plays a crucial role in ensuring that all scheduled and unscheduled patients have their insurance eligibility confirmed. This involves direct communication with insurance providers and the use of our electronic eligibility system. The clerk will also analyze eligibility data to provide estimates of patient...


  • Longview, Texas, United States HealthCARE Express Full time

    Job SummaryWe are seeking a highly organized and customer-focused Front Desk Representative to join our team at HealthCARE Express. As a key member of our D.O.F.I. (Director of First Impressions) team, you will be responsible for providing exceptional patient service and ensuring a smooth experience for our patients.ResponsibilitiesPatient Greeting and...


  • Longview, Texas, United States Christus Health Full time

    Overview:The Senior Patient Financial Representative plays a crucial role in supporting the Revenue Cycle operations at CHRISTUS Health. This position is dedicated to ensuring timely and effective resolution of patient account balances, contributing to the overall efficiency of the organization. The individual will collaborate within a team environment to...


  • Longview, Texas, United States HealthCARE Express Full time

    Job Summary:We are seeking a highly organized and customer-focused individual to join our team as a Front Desk Representative. As the first point of contact for our patients, you will play a vital role in providing exceptional service and ensuring a positive experience for our patients.Key Responsibilities:Greets Patients and Verifies Information: Greet...


  • Longview, Texas, United States Christus Health Full time

    Job Overview Position Summary: The Certified Medical Assistant plays a crucial role in delivering exceptional patient care by performing a variety of essential tasks. This includes meticulous data entry for patient registration and thorough insurance verification. The ideal candidate will exhibit sound judgment and maintain effective communication with...


  • Longview, Texas, United States M. Roberts Media Full time

    Job Type: Full-timeDescriptionM. Roberts Media, a leading news source in East Texas, is seeking a highly motivated and confident individual to join our classified advertising sales team. As an Inside Classified Sales Representative, you will be responsible for making outbound calls and answering incoming requests to serve existing customers and create new...


  • Longview, Texas, United States M. Roberts Media Full time

    **Job Summary**M. Roberts Media, a leading news source in East Texas, is seeking a highly motivated and results-driven Inside Advertising Sales Representative to join our classified advertising sales team. This is an excellent opportunity for a sales professional to grow and develop their skills in a dynamic and fast-paced environment.**Key...


  • Longview, Texas, United States Christus Health Full time

    Position Overview: The Certified Medical Assistant plays a crucial role in supporting patient care by performing a variety of essential tasks. Key Responsibilities: Conduct accurate data entry for patient registration and insurance verification.Exhibit sound judgment and effective communication with patients, insurance providers, and third-party...


  • Longview, Texas, United States McCoy's Building Supply Full time

    Position Overview Employment Type: Full-time Compensation: Starting Wage: $15 / Hour Location: Longview, TX Role Summary: The Retail Sales Representative is responsible for assisting clients in selecting and purchasing products. Supervisory Duties: No supervisory responsibilities.Key Responsibilities: Welcomes and engages with customers.Consults with clients...