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Patient Access Representative

2 months ago


Longview, Texas, United States Christus Health Full time
Job Summary

As a Patient Access Representative at Christus Health, you will play a vital role in ensuring a seamless and efficient patient experience. This position requires a high level of professionalism, attention to detail, and excellent communication skills.

Key Responsibilities
  • Registration and Scheduling
    • Accurately collect and input patient demographic and financial information
    • Verify patient eligibility and obtain necessary authorizations for services
    • Calculate and collect patient portions based on benefits and contract reimbursement
  • Customer Service
    • Provide exceptional customer service to patients, families, and healthcare providers
    • Communicate effectively with patients, families, and healthcare providers to resolve issues and concerns
  • Administrative Tasks
    • Perform administrative tasks, such as data entry and record-keeping
    • Assist with special projects and initiatives as needed
Requirements
  • Education
    • High school diploma or equivalent required
  • Skills
    • Basic computer knowledge and proficiency in software applications
    • Excellent communication and organizational skills
    • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Experience
    • One year of experience in hospital registration or a comparable position preferred
Working at Christus Health

Christus Health is a faith-based, not-for-profit health system committed to delivering compassionate, high-quality care to our patients. As a member of our team, you will have the opportunity to make a meaningful difference in the lives of our patients and their families.