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Patient Access Representative
2 months ago
As a Patient Access Representative at Christus Health, you will play a vital role in ensuring a seamless and efficient patient experience. This position requires a high level of professionalism, attention to detail, and excellent communication skills.
Key Responsibilities- Registration and Scheduling
- Accurately collect and input patient demographic and financial information
- Verify patient eligibility and obtain necessary authorizations for services
- Calculate and collect patient portions based on benefits and contract reimbursement
- Customer Service
- Provide exceptional customer service to patients, families, and healthcare providers
- Communicate effectively with patients, families, and healthcare providers to resolve issues and concerns
- Administrative Tasks
- Perform administrative tasks, such as data entry and record-keeping
- Assist with special projects and initiatives as needed
- Education
- High school diploma or equivalent required
- Skills
- Basic computer knowledge and proficiency in software applications
- Excellent communication and organizational skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Experience
- One year of experience in hospital registration or a comparable position preferred
Christus Health is a faith-based, not-for-profit health system committed to delivering compassionate, high-quality care to our patients. As a member of our team, you will have the opportunity to make a meaningful difference in the lives of our patients and their families.