Healthcare Admissions Coordinator

2 days ago


Columbia, South Carolina, United States RetireEASE Senior Services Full time
Job Summary

We are seeking a highly skilled and compassionate Healthcare Admissions Coordinator to join our team at RetireEASE Senior Services. As a key member of our staff, you will be responsible for providing exceptional client care and support to our seniors and their families.

Key Responsibilities:
  • Client Care: Serve as the primary point of contact for clients and their families, responding promptly to inquiries, concerns, and service requests.
  • Program Development: Develop, implement, and evaluate programs to meet sales, marketing, financial, quality, and service goals.
  • Service Opportunities: Analyze and implement service opportunities, enhancing community engagement.
  • Client Assessments: Conduct client care consults, assessments, and reassessments to ensure care meets client needs.
  • Service Coordination: Assist in determining appropriate services and costs for clients.
  • Record Management: Manage client records, service documentation, and invoicing.
  • Staff Support: Collaborate with the Scheduler to match caregivers with clients based on qualifications, availability, and preferences.
  • Quality Assurance: Regularly visit clients to assess quality of care and provide necessary supplies.
  • Communication: Monitor caregiver notes and family messages, responding to issues or changes in client needs.
  • Team Collaboration: Participate in client conferences and on-call rotations.
  • Administrative Support: Fill in for caregivers as needed during business hours or while on-call.
  • Compliance: Ensure all operations meet appropriate licensure and certification requirements.
Requirements:
  • 2+ years of direct client care experience, preferably in a home care setting.
  • 2+ years of supervisory experience.
  • 2+ years of administrative support experience.
  • Strong people management, interpersonal, and relationship-building skills.
  • Excellent organizational, attention to detail, and communication skills.
  • Ability to maintain professional boundaries and exercise sound judgment.
  • Valid driver's license, safe vehicle, current auto insurance, and registration.
  • Daily local travel to client homes and working with field staff required.
  • Willingness to provide caregiving services, including personal care, homemaking, and dementia care, if needed.
  • Physical ability to perform duties, including walking, standing, and occasional lifting (up to 25 lbs).


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