Healthcare Admissions Coordinator
2 days ago
We are seeking a highly skilled and compassionate Healthcare Admissions Coordinator to join our team at RetireEASE Senior Services. As a key member of our staff, you will be responsible for providing exceptional client care and support to our seniors and their families.
Key Responsibilities:- Client Care: Serve as the primary point of contact for clients and their families, responding promptly to inquiries, concerns, and service requests.
- Program Development: Develop, implement, and evaluate programs to meet sales, marketing, financial, quality, and service goals.
- Service Opportunities: Analyze and implement service opportunities, enhancing community engagement.
- Client Assessments: Conduct client care consults, assessments, and reassessments to ensure care meets client needs.
- Service Coordination: Assist in determining appropriate services and costs for clients.
- Record Management: Manage client records, service documentation, and invoicing.
- Staff Support: Collaborate with the Scheduler to match caregivers with clients based on qualifications, availability, and preferences.
- Quality Assurance: Regularly visit clients to assess quality of care and provide necessary supplies.
- Communication: Monitor caregiver notes and family messages, responding to issues or changes in client needs.
- Team Collaboration: Participate in client conferences and on-call rotations.
- Administrative Support: Fill in for caregivers as needed during business hours or while on-call.
- Compliance: Ensure all operations meet appropriate licensure and certification requirements.
- 2+ years of direct client care experience, preferably in a home care setting.
- 2+ years of supervisory experience.
- 2+ years of administrative support experience.
- Strong people management, interpersonal, and relationship-building skills.
- Excellent organizational, attention to detail, and communication skills.
- Ability to maintain professional boundaries and exercise sound judgment.
- Valid driver's license, safe vehicle, current auto insurance, and registration.
- Daily local travel to client homes and working with field staff required.
- Willingness to provide caregiving services, including personal care, homemaking, and dementia care, if needed.
- Physical ability to perform duties, including walking, standing, and occasional lifting (up to 25 lbs).
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