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Healthcare Appointment Coordinator

2 months ago

Columbia, South Carolina, United States Anovaworks PLLC Full time

About AnovaWorks PLLC

AnovaWorks PLLC has been at the forefront of managing regional employer-based health care clinics. We emphasize the importance of establishing trustworthy relationships and delivering health care directly to the workforce, benefiting both employees and employers.

Our employer-centric clinics focus on wellness initiatives, health education, urgent care, and illness prevention, alongside medical surveillance, treatment for work-related injuries, occupational health services, and primary care. We are committed to providing evidence-based, innovative, and high-quality health care to the organizations we partner with and their employees. Our foundational values center around collaboration among employees, employers, and the workers' compensation system.

Position Overview

The role involves managing medical scheduling for workers undergoing examinations, utilizing advanced scheduling systems. Responsibilities include collecting precise information, arranging appointments, and addressing inquiries related to medical evaluations and program assignments.

Key Responsibilities

  • Identify workers due for examinations and determine appropriate exams for appointments.
  • Prioritize and schedule examinations based on examiner availability, content of the examination, and work location.
  • Coordinate appointment times for multiple services to minimize employee time away from work.
  • Adjust schedules to accommodate daily and urgent client and patient needs.
  • Operate the scheduling system and maintain data integrity according to established protocols.
  • Communicate with site personnel for daily scheduling operations via phone and email.
  • Input data into the scheduling system to ensure accuracy and reliability.
  • Generate various reports from the scheduling system as per established guidelines.
  • Develop, review, and maintain scheduling procedures and operational instructions.
  • Ensure adherence to document control systems for uniform documentation management.
  • Provide training on the scheduling system to users as needed.
  • Assist management with the preparation and analysis of scheduling data and reports upon request.
  • Promote and adhere to health and safety standards.
  • Perform additional related duties as assigned.

Qualifications

  • High school diploma or equivalent.
  • Prior experience in a medical environment as a receptionist or similar role.
  • Exceptional customer service skills.
  • Proficient computer skills, including experience with Microsoft Office or similar software.

Benefits Offered

Medical, Dental & Vision coverage

401(k) matching program

Flexible Spending Account (FSA)

Employee assistance program

Life insurance options

Supplemental insurance plans

Holiday pay

Paid Time Off

Continuing Medical Education opportunities

Compensation: $25.00 per hour

Compensation details: Hourly wage range of $23-$25