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Healthcare Appointment Coordinator

2 months ago

Columbia, South Carolina, United States Anovaworks PLLC Full time

About AnovaWorks

AnovaWorks is a leader in the management of regional employer-based health care clinics. We emphasize the importance of establishing trustworthy relationships and delivering health care directly to the workforce, benefiting both employees and employers.

Our employer-based clinics focus on various aspects of health care, including wellness initiatives, health education, urgent care, and illness prevention. We also provide medical surveillance, treatment for work-related injuries, occupational health services, and primary care. Our commitment is to deliver innovative, evidence-based, and high-quality health care to the organizations we partner with and their employees. The core of our operations is rooted in the collaboration between employees, employers, and the workers' compensation system.

Position Overview

The Medical Scheduler is responsible for managing the scheduling of medical examinations for workers at Hanford. This role involves collecting accurate information, arranging appointments, and addressing inquiries related to medical exams and program assignments.

Key Responsibilities

  • Identify workers due for examinations and determine the necessary exams for each appointment.
  • Prioritize and schedule examinations based on the availability of examiners, examination requirements, and work locations.
  • Coordinate appointment times for multiple services to minimize time away from work for employees.
  • Adjust schedules to accommodate daily and urgent client needs.
  • Utilize the scheduling system and maintain accurate system data following established protocols.
  • Communicate with site personnel regarding scheduling tasks via phone and email.
  • Input data into the scheduling system to ensure accuracy and reliability.
  • Generate various reports from the scheduling system as per established guidelines.
  • Develop, review, and maintain scheduling procedures and documentation.
  • Ensure compliance with document control systems for uniform documentation.
  • Provide training on the scheduling system to users as needed.
  • Assist management with the preparation and analysis of scheduling data and reports upon request.
  • Promote and adhere to health and safety standards.
  • Perform additional related duties as assigned.

Qualifications

  • High school diploma or equivalent required.
  • Prior experience in a medical environment as a receptionist or in a similar role.
  • Exceptional customer service skills.
  • Proficient in computer applications, including Microsoft Office or similar software.

Benefits

Medical, Dental & Vision coverage

401(k) plan with matching contributions

Flexible Spending Account (FSA)

Employee Assistance Program

Life insurance options

Supplemental insurance plans

Paid holidays

Paid Time Off (PTO)

Continuing Medical Education opportunities

Compensation: $25.00 per hour

Compensation details: $23-$25 Hourly Wage