Healthcare Appointment Coordinator
1 week ago
About AnovaWorks
AnovaWorks is a leader in the management of regional employer-based health care clinics. We prioritize building strong relationships and delivering health care directly to the workforce, benefiting both employees and employers.
Our employer-based clinics focus on wellness, health education, urgent care, and illness prevention, alongside medical surveillance, work injury treatment, occupational health services, and primary care. We are committed to providing evidence-based, innovative, and high-quality health care to the companies we serve and their employees. Our core values emphasize collaboration among employees, employers, and the workers' compensation system.
Position Overview
The Medical Scheduler is responsible for coordinating medical appointments for workers at Hanford, utilizing scheduling systems to ensure efficient operations. This role involves gathering accurate information, making scheduling arrangements, and addressing inquiries related to medical examinations and program assignments.
Key Responsibilities
- Identify workers due for examinations and determine appropriate exams for appointments.
- Prioritize and schedule examinations based on examiner availability, examination requirements, and work locations.
- Coordinate appointment times for multiple services to minimize employee time away from work.
- Adjust schedules to accommodate daily and emergency client needs.
- Operate the scheduling system and maintain data integrity according to established protocols.
- Communicate with site personnel for daily scheduling tasks via phone and email.
- Input data into the scheduling system to ensure accuracy and compliance.
- Generate various reports as per established procedures.
- Develop, review, and maintain scheduling procedures and documentation.
- Ensure adherence to document control systems for uniform documentation.
- Provide training to users of the scheduling system as needed.
- Assist management with the preparation and analysis of scheduling data and reports upon request.
- Promote and adhere to health and safety practices.
- Perform additional related duties as assigned.
Qualifications
- High school diploma or equivalent.
- Prior experience in a medical environment as a receptionist or in a similar role.
- Exceptional customer service skills.
- Proficient computer skills, including experience with Microsoft Office or similar software.
Benefits
We offer a comprehensive benefits package including:
- Medical, Dental & Vision coverage
- 401(k) matching
- Flexible Spending Account (FSA)
- Employee Assistance Program
- Life Insurance
- Supplemental Insurance options
- Holiday pay
- Paid Time Off
- Continuing Medical Education opportunities
Compensation
Hourly wage ranges from $23.00 to $25.00.
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