Healthcare Operations Manager, Colorectal Surgery Department

7 days ago


West Columbia, South Carolina, United States Prisma Health Full time
Job Summary

As a key member of the Prisma Health team, the Office Supervisor Clinic, Colorectal Surgery, FT, Days will play a vital role in ensuring the efficient admission and accurate registration of outpatients. This position will be responsible for maintaining sound admission, registration, scheduling, and medical records procedures for the Clinics.

Key Responsibilities
  • Provides leadership and management to Patient Registration/Scheduling/Medical Records personnel.
  • Selects, trains, orients, assigns, and supervises department staff, either directly or through subordinates.
  • Develops standards of performance, evaluates performance, and initiates or makes recommendations for personnel actions.
  • Ensures that all necessary patient information is obtained for registration and billing purposes and that insurance is verified within the guidelines and time frames specified by hospital policy and procedure.
  • Develops and maintains work schedules within budgeted parameters.
  • Directs total operations of Medical Records Department, maintaining all medical records in accordance with established standards of accrediting organizations and state and federal laws.
  • Records and retains statistics for Administration, Medical Staff, and groups of Medical Staff members.
  • Directs and manages activities of medical transcription services for the practice, ensuring prompt turnaround and quality reports.
  • Is knowledgeable of various computerized systems relating to information to provide assistance with information needed for patient care, Administration, and other legitimate parties.
Supervisory/Management Responsibilities
  • This position has direct and/or indirect supervision of team members, including final budget authority, hire/termination authority, performance appraisal responsibility, and disciplinary authority.
Requirements
  • Education: High School Diploma or Equivalent. Bachelor's Degree in Business Administration, Accounting/Finance, or related field of study preferred.
  • Experience: Five (5) years of clerical experience in a healthcare setting. Two (2) years of lead/coordinator/management experience required, with leadership experience in healthcare billing, scheduling, and/or medical records preferred.
Additional Requirements
  • In lieu of the education and experience requirements, a Bachelor's degree and two (2) years of lead/coordinator level experience in healthcare billing, admissions, scheduling, and/or medical records may be considered.
  • For internal Prisma Health candidates, a Bachelor's degree plus two (2) years of Prisma Health experience in Management, Finance, or Operations may be considered.
Knowledge, Skills, and Abilities
  • Basic computer skills, including word processing, spreadsheets, databases, and data entry.
  • Knowledge of office equipment, including fax and copier.
  • Mathematical skills.
  • IDX knowledge.


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