Patient Access Service Representative
5 days ago
We are seeking a highly skilled Patient Access Service Representative to join our team at Froedtert Health. As a key member of our front office team, you will be responsible for delivering exceptional patient experiences, providing outstanding customer service, and ensuring seamless access to our healthcare services.
Responsibilities- Proactively greet patients and visitors, creating a welcoming and friendly atmosphere
- Provide exceptional customer service, both in person and on the phone
- Manage patient flow, ensuring timely and efficient access to our healthcare services
- Collaborate with our clinical teams to ensure accurate and timely patient information
- Utilize technology, including EpicCare, to manage patient records and communicate with patients
- High School diploma or equivalent required; previous experience in a healthcare setting preferred
- Effective communication skills, both written and verbal
- Ability to multitask and prioritize tasks in a fast-paced environment
- Strong organizational skills and attention to detail
- Proficiency in Microsoft Office, including Outlook, Excel, and Word
Froedtert Health is committed to providing a supportive and inclusive work environment, with opportunities for growth and development. Our benefits package includes:
- Paid time off and holidays
- Health, dental, and vision insurance
- Retirement plan and tuition assistance
- Employee assistance programs and wellness initiatives
We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional patient experiences and are committed to excellence, we encourage you to apply for this exciting opportunity.
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