Patient Access Service Representative
4 hours ago
We are seeking a highly skilled and organized Patient Access Service Representative to join our team at Tech Observer. The ideal candidate will have a strong background in customer service and experience working in a fast-paced medical office environment.
Key Responsibilities- Greeting and Arriving Patients
The Patient Access Service Representative will be responsible for greeting and arriving patients in a courteous and professional manner.
- Verifying Patient Information
The representative will verify and update patient demographic information to ensure accuracy and completeness.
- Collecting Payments
The representative will collect payments for copays, supplies, and services rendered in a timely and efficient manner.
- Balancing Daily Cash Collections
The representative will balance daily cash collections to ensure accuracy and reconcile any discrepancies.
- Obtaining Patient Signatures
The representative will obtain necessary patient signatures for consent and other documents.
- Scheduling Appointments
The representative will schedule, cancel, and reschedule patient appointments as needed.
- Answering Telephone Calls
The representative will answer and direct telephone calls in a professional and courteous manner.
Qualifications- Experience
A minimum of two years of prior experience as a receptionist/assistant or in a related field is required.
- Communication Skills
Effective oral and written communication skills are essential for this role.
- Organizational Skills
The ability to multi-task efficiently and maintain a high level of organization is crucial for success in this position.
- Customer Service Skills
Excellent customer service skills are required to provide a positive experience for patients and visitors.
- Technical Skills
Proficiency in Microsoft Outlook and Word is necessary for this role, and knowledge of medical terminology and EpicCare is preferred.
We offer a competitive salary and benefits package to the successful candidate. If you are a motivated and organized individual with a passion for delivering exceptional customer service, please submit your application.
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