Guest Services Support Specialist

3 weeks ago


Los Angeles, California, United States National Health Foundation Full time
Job Description for Guest Services Support Specialist

Company Overview

National Health Foundation is a leading organization addressing the social determinants of health through innovative research-proven strategies. Our mission is to provide a safe and healthy environment for individuals in need.

Salary

The estimated annual salary for this position is between $37,440 and $41,600, based on an hourly rate of $18.00 - $20.00 in Los Angeles, CA.

Job Description

As a Guest Services Support Specialist, you will play a critical role in ensuring the comfort and well-being of our guests. Your primary responsibilities will include:

  • Ensuring safety and security of the recuperative care facility by conducting daily facility and equipment inspections.
  • Performing guest intake responsibilities, providing detailed orientation of program guidelines, and developing rapport with guests.
  • Creating and implementing engagement activities to promote a positive and supportive environment.
  • Assisting with guest appointments, bed availability, and documentation.
  • Maintaining accurate record-keeping and responding to guest concerns in a professional and compassionate manner.

Required Skills and Qualifications

To be successful in this role, you will need:

  • Minimum 2 years of caregiver experience in a healthcare or recuperative care environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests, staff, and external partners.
  • Basic Life Support (BLS) certification, preferred but not required.
  • Ability to work a schedule with five (5) eight (8) hour shifts, including overnight shifts.

Benefits

National Health Foundation offers a comprehensive benefits package, including:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A supportive and inclusive work environment.

Other Information

National Health Foundation is an equal opportunity employer, committed to diversity and inclusion. We are proud to serve the community and provide a positive impact on the lives of those we serve.



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