HR Operations Resolution Specialist

3 weeks ago

Miami, Florida, United States Lennar Homes Full time

HR Operations Resolution Generalist

We are Lennar Homes

Lennar Homes is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar Homes has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States.

Empowering Careers

The HR Operations Resolution Generalist will be responsible for providing support to the corporate function and may be assigned to lead support for specific corporate leaders. Responsibilities include facilitating and supporting the execution of various moments of the associate experience, consulting on HR matters, people manager coaching & development, performance and talent management, hiring & retention strategies, and HR program development and implementation.

  • A career with purpose and growth.
  • A career built on making dreams come true.
  • A career built on building zero defect homes, cost management, and adherence to schedules.

Your Responsibilities on the Team

  • Develop and implement programs and strategies to create and maintain a culture of exceptional Associate engagement.
  • Creates and executes on associate recognition strategies, uses key metrics to formulate recommendations for department/business unit recognition programs.
  • Support effective internal communications by planning, developing and executing on effective change management strategies using a variety of different tools.
  • Proactively analyzes data to identify potential areas of concern and develops recommendations in partnership with HR leader for assigned departments.
  • Mentor business leaders and their teams to support their development as effective leaders for the organization.
  • Support multiple departments, with Associates residing and working throughout several states.
  • Ensure accurate processing of HR workflows in departments supported.
  • Assist in tracking legal requirements and government reporting regulations affecting human resource functions such as OSHA, EEO, LOA, FMLA, ADA, and FLSA.
  • Responds to general Associate questions pertaining to company policies, procedures, and benefits programs.
  • Collaborates with HRIS in creating, analyzing and reporting key HR metrics, trends and patterns.
  • Serves as backup to onboarding/off boarding activities. May be required to facilitate orientations and other similar daily HR activities.
  • Lead employee relations investigations and partner with HR leadership on action recommendations.
  • Act as mentor for Corporate HR Coordinators.

Requirements

  • Bachelor's degree in Human Resources, Business Administration, Psychology or equivalent experience.
  • Minimum 3 years of relevant Human Resources Experience.
  • Experience with HR reporting and analytics and presenting findings in meaningful and actionable format.
  • Creative thinker with a proven track record of implementing innovative HR solutions.
  • Advanced proficiency with Excel to include pivot tables is a plus.
  • Proficiency with Photoshop and/or Adobe, Visio and other business tool is a plus.
  • Strong and effective communicator.

Additional Requirements

  • Good communication and interpersonal skills.
  • Strong work ethic, loyal, trustworthy, honest, team player.
  • Experience with Workday preferred.

This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities and activities may change at any time with or without notice.

Physical & Office/Site Presence Requirements:

This is primarily a sedentary office position which requires the incumbent to have the ability to operate computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 25 lbs. Finger dexterity is necessary.

  • May require extended work hours.
  • Travel – less 20%.

Life at Lennar Homes

At Lennar Homes, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar Homes, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Homes Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits.

Join us in creating an extraordinary experience for our Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career.

Lennar Homes is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

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