Senior Public Assistance Specialist

1 day ago

Miami, Florida, United States ICF Full time
Job Title: Senior Public Assistance Specialist

We are seeking a highly skilled Senior Public Assistance Specialist to join our team at ICF. This role will involve serving as a Subject Matter Expert (SME) for the Public Assistance Division, assisting with PA Program delivery, project worksheet development, and operational details.

Key Responsibilities:
  • Working with Federal and State Recovery Programs and Initiatives, Public Assistance and its implementing regulations with subject matter expertise.
  • Applying analytical and evaluative techniques to the identification, consideration, and resolution of a wide variety of FEMA and Public Assistance issues and problems.
  • Addressing strategic issues in disaster recovery operations including issues that have complex political and programmatic elements.
  • Addressing FEMA Public Assistance policy and guidance technical issues in regard to current law and regulations.
  • Analyzing and tracking FEMA project worksheets and required operational data management.
  • Supporting team and stakeholders with training and technical assistance.
  • Coordinating and participating in resolution of project-related issues and concerns.
  • Optimizing procedures and maintaining communication and focus.
  • Maintaining and tracking each case as required in project report management information system.
  • Measuring performance with key metrics.
  • Keeping management team informed on issues, problems & resolutions.
  • Providing superior customer service skill set, ability to listen, facilitate and negotiate problems.
  • Expertise in area in which you are assigned. Carrying out timely and accurate duties as requested.
  • Traveling as required to client recovery and ICF sites as required and requested by ICF management.
Must-Have Qualifications:
  • 8+ years of FEMA, State or Local Public Assistance experience addressing strategic and operational issues in disaster recovery operations including issues that have complex programmatic element.
  • 5+ years of professional experience.
  • 4+ years of experience personally analyzing FEMA project worksheets.
  • Must be able and willing to travel as required for project work.
  • Must have a valid driver's license and successfully pass a Motor Vehicle Records (MVR) check.
Preferred Skills:
  • Bachelor's degree in environmental, disaster management, construction, infrastructure, energy, finance or related area.
  • Experience working active disasters with CDBG-DR, FHWA-ER, 404-HMGP...or other non-FEMA funding sources.
  • Strong background in various types of construction.
  • Experience addressing FEMA Public Assistance policy and guidance technical issues in regard to current law and regulations.
  • Knowledge and skill in applying analytical and evaluative techniques to the identification, consideration, and resolution of a wide variety of grants administration issues and problems.
Professional Skills:
  • Strong proficiency in the use of Microsoft software applications (Excel, Word, Outlook, etc.).
  • Excellent listening, written, and oral communication skills.
  • Excellent critical thinking skills to help resolve project constraints and make decisions, paired with a desire to take initiative.
  • Ability to work well under continually changing deadlines and priorities.
  • Superior customer service skill set, ability to listen, facilitate and negotiate problems.
  • Superior multitasker, able to work in a fast-paced environment.

At ICF, we empower a diverse workforce to discover innovative solutions to the most pressing issues of the day. We strive to create an environment that's both welcoming and inclusive, where problem solvers can deepen their knowledge, collaborate with others, test out new ideas, and grow their careers. Our people choose ICF every day because they find purpose in our work.

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