Marketing Relations Coordinator
2 weeks ago
We are seeking a motivated and adaptable Marketing Relations Coordinator to join our team. If you excel in a dynamic setting where each day presents new opportunities, you may find this role to be a perfect match. Our organization, CW Business Development, focuses on enhancing client engagement, delivering customer-centric solutions, and ensuring exceptional service to foster growth in various markets.
The ideal candidate for the Marketing Relations Coordinator position is driven, insightful, and dedicated to crafting an outstanding customer journey while nurturing robust connections with prospective clients. In this role, you will deliver top-notch customer support and sales assistance across multiple communication channels.
Key Responsibilities:
- Serve as the main point of contact for clients, actively listening to their preferences, interpreting their requirements, and providing appropriate recommendations.
- Support the establishment and upkeep of client relationships, acting as a reliable resource throughout the purchasing journey and beyond.
- Maintain comprehensive knowledge of all products and services available, including a thorough understanding of pricing structures.
- Contribute to business growth by aiding in the formulation of customer service and sales strategies.
- Acquire knowledge of operational procedures, including territory analysis, workflow management, recruitment and training processes, client compliance, budgeting, and personnel oversight.
Qualifications:
- 1-2 years of experience in customer service, business, or sales is preferred but not mandatory.
- Strong written and verbal communication skills are essential for this position.
- A solution-oriented mindset and problem-solving abilities are crucial, along with effective organizational and time management skills.
- Capability to quickly grasp new client services while maintaining a professional demeanor in customer interactions.
Prior to engaging directly with client services, Marketing Relations Coordinators will undergo entry-level training designed to equip them with the skills to address inquiries, troubleshoot issues, and propose alternative service options. If you are eager to contribute to business expansion, enhance your critical thinking abilities, collaborate with teams, and assist in sales and marketing initiatives, the Marketing Relations Coordinator role may be the right fit for you.
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