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Healthcare Coordinator
2 months ago
Evara Health is seeking a skilled Patient Care Coordinator to join our team. As a key member of our healthcare team, you will play a vital role in ensuring the smooth delivery of patient care services.
Key Responsibilities- Appointment Scheduling: Coordinate and schedule medical and behavioral health appointments for adults and those working with the Prevention Case Manager.
- Patient Tracking: Track and monitor the therapist's and Prevention Case Manager's patients.
- Task Management: Monitor tasks and orders of assigned providers.
- Record Review: Complete a full record review of Adults sent to the behavioral health pool.
- Workflow Management: Follow the most current work-flow of the Patient Care Coordinator.
- Quality Patient Care: Perform related duties necessary to ensure quality patient care as requested by supervisor, including addressing barriers when the patient has not met treatment goals.
- Task Processing: Process all tasks and orders, including phone calls from patients, routing as appropriate and responding in a timely manner.
- Document Management: Scan and fax documents to be read, reviewed, placed in appropriate charts and/or routed as appropriate daily.
- Referral Coordination: Coordinate, track and monitor outside referrals (e.g. Direct Secure Message, obtain outside specialty records).
- Service Linkage: Facilitate linkage to services to mitigate Social Determinants of Health (e.g. MLP, CSS, Food Pantry).
- Prevention Case Manager Support: Support the work of the Prevention Case Manager; assist in care coordination and follow-up.
- Regulatory Compliance: Demonstrate knowledge of and compliance with regulatory agencies and established organizational policies and procedures.
- Follow-up Scheduling: Schedule patients for follow-up appointments based on established protocol, identified need and availability of appointments; follow-up with patients who have to keep important appointments.
- Customer Service: Exhibit customer service consistent with organizational standards.
- Communication: Openly, clearly and respectfully share and receive information, opinions and concerns and feedback in a supportive manner.
- Team Collaboration: Work collaboratively by mentoring new and existing co-workers, building bridges and creating rapport with team members across the organization.
- Education: Minimum of High School Diploma or GED.
- Experience: 2 years professional experience in a health or behavioral health practice preferred.
Evara Health is a not-for-profit healthcare organization dedicated to providing high-quality patient care services. We strive to be the employer of choice, offering opportunities for career growth and development.
Benefits
- Up to 18 days of PTO in your first year.
- Pre-Taxed flexible insurance package.
- 403B with company contributions.
- Tuition reimbursement.
- Paid Training.
