Business Consultant
9 hours ago
VLink is a leading digital technology services and consulting company, headquartered in Connecticut, with a strong presence in the global market. Founded in 2006, our innovative team has been solving complex business and IT challenges for our clients.
Job Title: Business ConsultantLocation: Remote
Employment Type: Contract
Job SummaryThe Business Consultant will provide technical writing support, standardize documentation, and offer business support to the State of Iowa's Department of Management Division of Information Technology, Information Security Bureau.
Key Responsibilities- Develop, consolidate, and standardize incident response artifacts, including the Computer Security Incident Response Plan (CSIRP), emergency incident playbooks, and standardization of incident reports.
- Assist in defining and measuring agency Service Level Agreements (SLA), Memorandum of Understanding (MOU), Memorandum of Agreement (MOA), and other formal documentation.
- Provide business analysis, process analysis, and project coordination services, including developing business cases, business impact statements, and integrating security prioritization metrics.
- Coordinate with service suppliers to ensure deliverables are clearly defined, priorities are identified, tracked, and reported to meet the functions' needs.
- Excellent organizational skills with a focus on accuracy, detail, and follow-through.
- Proven ability to work with diverse audiences and translate technical information into non-technical information.
- Excellent writing and composition skills, including grammar, punctuation, and spelling.
- Knowledge of project management, conflict resolution, and incident escalation.
- Ability to work effectively with customers to solve business challenges while balancing the need for confidentiality, integrity, and availability.
- Ability to resolve issues in complex situations requiring complex judgments and solutions.
- Ability to work independently, as part of a team, and contribute to a multidisciplinary team environment.
VLink is committed to fostering a diverse working environment and offers a range of benefits to its employees.
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