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Business Development Specialist

2 months ago

Knoxville, Tennessee, United States Coyote Logistics Full time
About the Role

Coyote Logistics is a leading global third-party logistics provider that has moved the industry forward with expertise and integrity for over 15 years. Our strengths lie in our services and solutions, driven by our exceptional people. That's why we're committed to offering a best-in-class employee experience to our global workforce.

Job Summary

A Business Development Representative is responsible for selling Coyote's transportation services to small and medium-sized customers. With a strong focus on customer service and proactive communication, they identify, acquire, maintain, and grow their book of business through building meaningful customer relationships.

Key Responsibilities
  • Build a book of business by researching leads, cold calling, and persuading decision-makers to utilize Coyote services; use creative and persistent methods to prospect and generate new opportunities.
  • Support daily operational needs for your customers through consistent communication and high levels of service.
  • Advance your skillset through required sales training and continuous education; utilize educational resources to become subject matter experts on Coyote services and market trends.
  • Meet or exceed outlined effort expectations and production metrics.
Customer Project

Sales Representatives participate in an on-site customer project which gives the opportunity to gain hands-on industry experience by spending 6 weeks at one of Coyote's customer locations. In shipping, there is a period of high demand for products, services, and transportation capacity from November to the end of December, therefore the project is in Q4. The customer project helps you as a Sales Representative build strong issue resolution skills and internal and external relationships.

Requirements
  • Prior sales experience preferred with a keen interest in inside sales.
  • Strong negotiation skills, persuasiveness, and confidence.
  • Efficient time management skills with the ability to recognize and prioritize profitable opportunities.
  • Strong relationship-building skills and the ability to be a team player.
  • Effective and professional written and verbal communication.
  • Proactive decision-making, problem-solving ability, issue resolution skills.
  • Entrepreneurial and competitive spirit, passion, self-motivation.
  • Organization and attention to detail.
  • Adaptability, multi-tasking ability, and sense of urgency for goal achievement.
  • Persistence and resilience with the ability to maintain composure in stressful situations.
What We Offer
  • Do Well, Be Well
  • Hybrid work model
  • Comprehensive medical, dental, vision, and life insurance coverage
  • Retirement 401(k) featuring employer match
  • Discounted employee stock purchase program
  • Health Savings Account (HSA) & Flexible Spending Accounts (FSAs)
  • Employee Assistance Program (EAP)
  • Industry-leading mental health resources
  • Complimentary membership to Peloton
  • Access to LinkedIn Learning for continuous skill enhancement
  • Paid time off and paid parental and disability leave
  • 3 paid community service days annually
  • 14 employee-led Employee Resource Groups