Business Operations Analyst

3 days ago


Houston, Texas, United States Houston Methodist Full time
About the Role

Houston Methodist is seeking a highly skilled Business Analyst to join our team. As a Business Analyst, you will play a critical role in facilitating within the organization, acting as a bridge between the client, stakeholders, and assigned team.

Key Responsibilities
  • Business Needs Identification: Identify the business needs of clients and stakeholders to determine solutions to business problems.
  • Requirements Development and Management: Develop and manage business requirements, including producing, analyzing, validating, and documenting business, organizational, and/or operational requirements.
  • Analysis and Problem-Solving: Conduct financial analysis, quality assurance, organizational development, testing, training, and documentation development to ensure that all business requirements are addressed in the implementation of a given product, project, or effort.
  • Communication and Collaboration: Communicate effectively with customers, vendors, colleagues, and management about services, contact information, system availability, and information. Act as a liaison between the customer and the technical team, facilitating requirements gathering sessions, setting expectations, and coordinating team members.
  • Project Support: Partner with assigned Project Managers to support all phases of project implementation.
Requirements
  • Education: Bachelor's degree required, preferably in Computer Science, Business Administration, or a related discipline.
  • Experience: Three years of experience supporting IT projects in an IT analyst role or similar function, with experience performing requirement gathering and documentation.
  • Skills and Abilities: Demonstrates the skills and competencies necessary to safely perform the assigned job, including proficiency in speaking, reading, and writing the English language. Ability to communicate effectively with patients, physicians, family members, and co-workers in a manner consistent with a customer service focus and application of positive language principles.
Working Conditions
  • Work Attire: Business professional attire.
  • On-Call: May be required to be on-call during emergencies.
  • Travel: May require travel within the Houston Metropolitan area and outside of Houston.


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