Healthcare Application Specialist

2 weeks ago

Houston, Texas, United States Houston Methodist Full time
Position Overview

As a key member of the Houston Methodist team, the Healthcare Application Specialist plays a vital role in providing mid-level support and configuration for designated applications. This role involves assisting, training, and guiding users in the effective operation and management of systems. The Healthcare Application Specialist is responsible for diagnosing issues and collaborating with vendors for resolution, while also partnering with users to enhance their understanding of available tools aimed at improving operational efficiency. Responsibilities may include creating documentation and assisting other IT teams with various challenges. This position is committed to ensuring that the services rendered contribute to the achievement of departmental and organizational objectives. The Healthcare Application Specialist will possess intermediate technical knowledge to support specific healthcare applications and will engage in cross-training to gain proficiency in multiple applications. This role embodies the values and goals of Houston Methodist, ensuring the consistent delivery of high-quality IT services.

Houston Methodist Experience Expectations

PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental guidelines for descriptions of primary age groups and populations served by this role.
EXPECTATIONS
  • Deliver personalized care and service by consistently demonstrating our core values:
    • INTEGRITY: Upholding honesty and ethics in all actions.
    • COMPASSION: Acknowledging the holistic needs of individuals.
    • ACCOUNTABILITY: Taking responsibility for all actions.
    • RESPECT: Valuing every individual’s dignity and worth.
    • EXCELLENCE: Striving for the highest standards in all endeavors.
  • Practices the Caring and Serving Model
  • Delivers exceptional service in alignment with established standards
  • Ensures outstanding patient/customer experiences by adhering to our Standards of Practice, utilizing positive communication techniques.
  • Collaborates intentionally with other healthcare professionals to ensure seamless communication and access to information.
  • Engages patients in their care plans as appropriate.
  • Embraces principles of cultural humility, diversity, equity, and inclusion.
  • Actively supports the organization's vision and mission while embodying core values.
Key Responsibilities

PEOPLE ESSENTIAL FUNCTIONS
  • Prepares clear and professional written communications.
  • Establishes and maintains effective relationships with clients, sharing knowledge with team members through documentation and training.
  • Provides assistance, training, and support to users in system operations.
SERVICE ESSENTIAL FUNCTIONS
  • Debugs, programs, and tests applications. Proposes effective solutions to client needs.
  • Utilizes knowledge of assigned applications to complete tasks efficiently.
  • Facilitates meetings effectively, developing objectives and action items.
  • Supports and installs software applications, including on-call support.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
  • Delivers high-quality technical support for assigned applications. Creates tailored solutions to resolve operational issues.
  • Leads projects in accordance with organizational guidelines, ensuring budget compliance.
FINANCE ESSENTIAL FUNCTIONS
  • Manages time effectively, establishing deadlines and work plans.
  • Prioritizes issue resolution and tasks efficiently.
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
  • Anticipates client needs and communicates with leadership for solution development.
  • Solves complex problems using analytical skills and generates innovative solutions in collaboration with stakeholders.
  • Seeks opportunities for cross-training in multiple applications.
  • Engages in professional development and completes individual growth plans.
This job description is not exhaustive; the employee may also perform other related duties as assigned. Houston Methodist reserves the right to modify job duties as necessary.

Qualifications

EDUCATION
  • Bachelor's degree in Information Technology, Business Administration, or a related field, or equivalent experience in a clinical or IT role.
WORK EXPERIENCE
  • Three years of experience in IT or clinical/business workflows.
  • Experience in supporting clinical or business environments.
License/Certification

LICENSES AND CERTIFICATIONS - REQUIRED
  • Certification within six months of hire, if applicable to assigned application.
Knowledge, Skills, and Abilities

  • Demonstrates necessary skills and competencies for the role.
  • Proficient in English communication, particularly in patient and employee safety contexts.
  • Ability to communicate effectively with patients, families, and colleagues.
  • Understanding of business processes related to the assigned environment.
  • Ability to support large-scale clinical systems.
  • Familiarity with current database and operating systems for assigned applications.
  • Technical skills to support multiple applications.
  • Intermediate competency in various applications or clinical workflows.
  • Demonstrated project management capabilities.
  • Problem-solving skills to develop innovative solutions with stakeholders.
WORK ATTIRE
  • Business professional attire required.
ON-CALL*
*Employees may be required to be on-call during emergencies.
  • On Call: Yes
TRAVEL**
**Travel requirements may vary by department.
  • May require travel within the metropolitan area.
  • May require travel outside the metropolitan area.
Company Profile

Houston Methodist is recognized as a leading health system and academic medical center in the nation. It comprises eight hospitals, including its flagship academic hospital and several community hospitals throughout the metropolitan area. The organization also encompasses an academic institute, a comprehensive residency program, and various outpatient facilities. Houston Methodist employs over 25,000 individuals and is supported by diverse business functions that enable clinical departments to deliver exceptional patient care in a compassionate environment.

In its commitment to global health, Houston Methodist serves numerous international patients and provides advisory services and training to healthcare organizations worldwide.

  • Healthcare Customer Support Specialist

    2 weeks ago

    Houston, Texas, United States Healthcare Company Full time

    Job OverviewHealthcare Warehouse Customer Support SpecialistWe are seeking a Healthcare Warehouse Customer Support Specialist to facilitate warehouse operations and assist with client orders. The ideal candidate will possess adaptability and a strong desire to learn. This is an entry-level role within a medical supply organization, offering competitive...

  • Healthcare Billing and Coding Specialist

    2 weeks ago

    Houston, Texas, United States MET Healthcare Solutions Full time

    Healthcare Billing and Coding Specialist PositionWe are seeking a meticulous and organized individual to join MET Healthcare Solutions as a healthcare billing and coding specialist. This role involves the precise coding of medical consultations for reimbursement purposes and managing accounts receivable processes effectively.Key Responsibilities:Examine...

  • Healthcare Records Specialist

    7 days ago

    Houston, Texas, United States West Houston Rehabilitation and Healthcare Center Full time

    Position Overview:We are seeking a skilled Healthcare Records Specialist to manage and maintain patient medical records with precision and care. The successful candidate will be responsible for ensuring the accuracy and completeness of medical documentation.Key Responsibilities:1. Assemble and organize medical records in accordance with established...

  • Healthcare Support Specialist

    2 weeks ago

    Houston, Texas, United States Houston Methodist Hospital Full time

    Position Overview: The Healthcare Support Specialist plays a vital role in delivering quality patient care within Houston Methodist Hospital. This position is designed for individuals who are developing their skills and knowledge in patient assistance, working under the guidance of licensed nursing professionals. Key Responsibilities: Conduct regular patient...

  • Healthcare Support Specialist

    7 days ago

    Houston, Texas, United States Team1Medical Full time

    Job OverviewWe are seeking a dedicated Healthcare Support Specialist to join our team. This role is essential in delivering direct patient care within various healthcare settings, including community health centers and mobile clinics. Under the supervision of clinic providers, the Healthcare Support Specialist will undertake clinical tasks, laboratory...

  • Healthcare Staffing Specialist

    2 weeks ago

    Houston, Texas, United States Pro Health Medical Staffing, LLC Full time

    Position: Nurse Staffing Specialist at Pro Health Medical StaffingPro Health Medical Staffing, LLC is a premier provider of healthcare staffing solutions, collaborating with esteemed medical facilities across the country. We are in search of a committed Nurse Staffing Specialist who is enthusiastic about linking healthcare professionals with fulfilling...

  • Healthcare Provider Relations Specialist

    2 weeks ago

    Houston, Texas, United States Airrosti Full time

    About the OrganizationAirrosti is a dedicated healthcare organization focused on alleviating pain and addressing functional injuries through superior, outcome-driven musculoskeletal care, both in-clinic and via Airrosti Remote Recovery (ARR). Pain can significantly impact a patient's ability to rest, engage in physical activities, maintain productivity at...

  • Healthcare Support Specialist

    2 weeks ago

    Houston, Texas, United States Houston Methodist Hospital Full time

    Position Overview:At Houston Methodist Hospital, the Healthcare Support Specialist plays a vital role in delivering essential patient care services. This position requires a foundational understanding of healthcare practices and the ability to perform nursing assistant tasks under the guidance of licensed nursing staff. The specialist will engage in regular...

  • Healthcare IT Support Specialist

    2 weeks ago

    Houston, Texas, United States UTHealth Houston Full time

    Position Overview:We are seeking a dedicated Healthcare IT Support Specialist to join our team at UTHealth Houston. This role is essential in providing technical assistance and support for clinical systems and applications within our healthcare environment.Location: Texas Medical Center-Houston, TexasKey Responsibilities:Deliver technical support for desktop...

  • Healthcare Administrative Specialist

    2 weeks ago

    Houston, Texas, United States SOLACE FAMILY HEALTH AND WELLNESS Full time

    Job OverviewSolace Family Health & Wellness Clinic is dedicated to providing holistic healthcare solutions, including extensive family medicine, functional health practices, and personalized wellness supplements. We utilize evidence-based diagnostic methods to create tailored health plans that cater to individual needs.We are currently in search of a...

  • Healthcare Support Specialist

    2 weeks ago

    Houston, Texas, United States Catholic Health Initiatives Full time

    Join Our Team as a Healthcare Support SpecialistAt Catholic Health Initiatives, we are dedicated to providing exceptional patient care. As a Healthcare Support Specialist, your role will encompass a variety of responsibilities that are crucial to the well-being of our patients.Direct Patient Assistance: You will provide essential support to patients under...

  • Healthcare Support Specialist

    2 weeks ago

    Houston, Texas, United States QuadMed Full time

    QuadMed is seeking a Healthcare Support Specialist to become a vital part of their dedicated team, focusing on delivering exceptional care to patients.OverviewThe Healthcare Support Specialist will play a crucial role in monitoring and documenting patient health metrics, assisting healthcare professionals during assessments, and ensuring a smooth operational...

  • Healthcare Support Specialist

    2 weeks ago

    Houston, Texas, United States Superior Health Consulting Full time

    Position OverviewHealthcare Support SpecialistWe are seeking to expand our team in the healthcare sector.Key ResponsibilitiesWe are looking for a dedicated professional to assist healthcare providers in delivering exceptional patient care. This role involves conducting evaluations for medical professionals and facilitating thorough monitoring and enhanced...

  • Healthcare Recruitment Consultant

    2 weeks ago

    Houston, Texas, United States IASIS Healthcare Full time

    Position Overview:The Regional Talent Acquisition Specialist plays a crucial role in identifying, evaluating, and securing top talent for various positions within the healthcare sector across multiple regions.Key Responsibilities:Engage with applicants to discuss job opportunities and guide them through the application process.Conduct thorough resume...

  • **Applications Support Specialist**

    7 days ago

    Houston, Texas, United States Houston Methodist Full time

    About the RoleWe are seeking a highly skilled Applications Support Specialist to join our team at Houston Methodist. As a key member of our IT department, you will be responsible for providing intermediate-level support and configuration of assigned applications.Key ResponsibilitiesAssist and train customers on the operation and administration of...

  • Healthcare Talent Acquisition Specialist

    2 weeks ago

    Houston, Texas, United States Houston Methodist Full time

    Position OverviewAt Houston Methodist, the Healthcare Talent Acquisition Specialist plays a pivotal role in guiding and assisting senior executives and department chairs with their high-level recruitment needs for leaders and physicians. This role is essential in crafting and implementing targeted strategies, collaborating with hiring managers to fulfill...

  • Healthcare Support Specialist

    2 weeks ago

    Houston, Texas, United States Houston Methodist Full time

    Healthcare Support Specialist (Part-time), Emergency Services At Houston Methodist, the Healthcare Support Specialist (HSS) role is integral in providing essential support to the nursing team and ensuring the delivery of quality patient care. This position is designed for individuals who are developing their skills and knowledge in a healthcare...

  • **Applications Support Specialist**

    1 week ago

    Houston, Texas, United States Houston Methodist Full time

    About the RoleWe are seeking a highly skilled Applications Support Specialist to join our team at Houston Methodist. As a key member of our IT department, you will be responsible for providing intermediate-level support and configuration of assigned applications.Key ResponsibilitiesAssist and train customers on the operation and administration of...

  • Healthcare Administrative Specialist

    7 days ago

    Houston, Texas, United States SOLACE FAMILY HEALTH AND WELLNESS Full time

    Job OverviewSolace Family Health & Wellness Clinic is dedicated to providing holistic healthcare solutions, encompassing thorough family care, functional medicine, and personalized wellness products. We utilize evidence-based diagnostic methods to craft tailored health plans that meet individual needs.We are currently in search of a Healthcare Administrative...

  • Healthcare Billing Specialist

    2 weeks ago

    Houston, Texas, United States Tekaccel Inc. Full time

    Job Overview: Role: Healthcare Billing Specialist Work Location: Houston, TX Agency: Tekaccel Healthcare Staffing Duration: 12 weeks Hours per Week: 40 hours Work Schedule: Day shifts (starting at 8:00 AM) Compensation: $920/ week Tekaccel Healthcare Staffing, founded in 2021, is a leading provider of staffing solutions within the...