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**Applications Support Specialist**

2 months ago

Houston, Texas, United States Houston Methodist Full time
About the Role

We are seeking a highly skilled Applications Support Specialist to join our team at Houston Methodist. As a key member of our IT department, you will be responsible for providing intermediate-level support and configuration of assigned applications.

Key Responsibilities
  • Assist and train customers on the operation and administration of systems
  • Troubleshoot issues and work with vendors to resolve problems
  • Partner with customers to increase understanding of available tools and enhance operational efficiencies
  • Create documentation and assist other IT groups and teams with issues and problems
  • Ensure services provided contribute to the successful accomplishment of department and organizational goals
Requirements
  • Bachelor's degree in Information Technology, Business Administration, or related field
  • Three years of experience in IT or clinical or business workflow
  • Certification within six months of hire if applicable to assigned application
Preferred Qualifications
  • Intermediate level competency in multiple applications or areas of clinical workflow
  • Project management skills
  • Ability to problem solve and generate innovative solutions
What We Offer

As a member of our team, you will have the opportunity to work with a talented group of professionals who are passionate about delivering high-quality IT services. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

Houston Methodist is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.