Sales and Service Representative

2 weeks ago


Oceanside, California, United States AAA - Automobile Club of Southern California Full time
Position: Customer Service Retail Associate
We are seeking a dedicated individual who excels in a dynamic sales and service atmosphere.

Comprehensive training will be provided on a variety of AAA products and services, enabling you to engage with members confidently.

This training is designed to help you achieve both personal and team goals in cross-selling and upselling.

Additionally, there are opportunities for advancement through skill-based pay increases, quarterly bonuses, and career development (90% of our management team is promoted from within).

This role is an exciting entry-level opportunity within our branch network, perfect for candidates who enjoy collaborating in a team-oriented environment while assisting AAA members.


Key Responsibilities:
Fulfill member requests including:
• Taking passport photos
• Planning road trips
• Distributing maps and travel guides
• Cash handling duties
• Providing additional services for members
Our branch operates Monday through Friday from 9 AM to 5 PM and Saturday from 10 AM to 2 PM. We are closed on Sundays and most holidays.

Qualifications:
• Experience in retail sales, banking, or a similar customer service/sales environment
• Proven track record of exceeding sales or service quality objectives
• Willingness to work overtime, including Saturdays
• Basic proficiency in Microsoft Office
• Ability to travel locally as needed
• High school diploma or GED
• Successful completion of background checks and drug screenings
The starting pay range for this position is $20.00 – $22.00 per hour.

Moreover, after completing your first year in this role, you will be eligible for our incentive program based on both team and individual performance.


Outstanding Benefits:
• Health coverage for medical, dental, and vision
• 401(K) savings plan with company match and pension
• Tuition assistance
• Paid time off for community volunteer initiatives
• Wellness programs
• Employee discounts on membership, insurance, travel, entertainment, services, and more
AAA is an Equal Opportunity Employer.

The Automobile Club of Southern California is committed to considering all qualified applicants for employment, including those with criminal histories, in accordance with applicable federal, state, and local laws.



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