Customer Service Representative

5 days ago


Oceanside, California, United States Crunch Fitness Full time

**Job Summary**

Crunch Fitness is seeking a highly motivated and customer-focused Member Service Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional service to our members and guests.

Key Responsibilities:

  • Provide a warm welcome to all guests and members, ensuring a positive first impression of our club.
  • Perform cleaning and maintenance tasks to maintain a clean and safe environment for our members.
  • Answer phone calls and respond to member inquiries in a timely and professional manner.
  • Assist with membership sales, food and beverage sales, and opening/closing procedures.
  • Complete opening and closing gym checklists to ensure a smooth operation.

Requirements:

  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and multitask.
  • Basic math skills and accuracy with handling cash and credit transactions.
  • Ability to lift up to 25 pounds and stand for long periods of time.

What We Offer:

  • A competitive hourly rate.
  • A fun and dynamic work environment.
  • Opportunities for professional growth and development.


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