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Sales & Customer Service Representative

2 months ago

Oceanside, California, United States Massage Envy Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Spa Guest Specialist at Massage Envy. As a key member of our team, you will play a vital role in delivering exceptional guest experiences and promoting our services.

Key Responsibilities:

  • Provide personalized service to guests, ensuring their needs are met and exceeded.
  • Educate guests on our various programs and services, highlighting the benefits and value proposition.
  • Upsell and cross-sell services to increase revenue and drive business growth.
  • Collaborate with colleagues to achieve sales targets and meet business objectives.
  • Maintain a clean and organized workspace, adhering to strict cleanliness and sanitation procedures.

What We Offer:

  • A positive and relaxing work environment with a strong, supportive culture.
  • Competitive hourly rate and generous commissions.
  • Signing bonus eligible.
  • Experience not necessary; paid training provided.
  • Flexible scheduling to accommodate work-life balance.
  • Part-time and full-time opportunities available.
  • Paid sick leave and CalSavers (401k) program available.
  • Opportunities for growth and professional development.

About Massage Envy:

We offer a range of affordable programs that allow guests to continue to come back over and over again. Our goal is to provide a positive and relaxing experience for our guests, and we're looking for someone who shares our passion for delivering exceptional customer service.