Community Engagement Representative

2 weeks ago


Oceanside, California, United States Planet Fitness Full time
Job Overview

Become a vital part of our team at One World Fitness (Planet Fitness), where we are dedicated to fostering a positive influence in our communities. As a rapidly expanding fitness franchise with numerous locations, we are seeking a Member Services Representative who will be instrumental in delivering an outstanding customer experience and upholding the unique culture at Planet Fitness.

Position Title: Member Services Representative

Company: One World Fitness (Planet Fitness)

Key Responsibilities:

  • Welcome and assist members, guests, and potential members.
  • Uphold the principles of the Judgement Free Zone.
  • Manage front desk operations, including answering calls, checking in members, and conducting facility tours.
  • Assist in updating member accounts as needed.
  • Encourage the sale of memberships and related products.
  • Foster relationships within the community.

Qualifications:

  • Previous experience in customer service is preferred.
  • Basic proficiency in computer usage.
  • A genuine interest in fitness and health.
  • Sales experience is advantageous.
  • Dependability and punctuality are essential.
  • Outstanding customer service abilities and problem-solving skills.
  • A High School diploma or GED equivalent is required.
  • Applicants must be at least 18 years old.
  • CPR Certification AED/First Aid /CPR is necessary.

Physical Requirements:

  • Regular standing and walking throughout the shift.
  • Frequent communication in person or via phone.
  • Occasional lifting of items up to 50 lbs.

If you are eager to join a collaborative company that values dedication and ambition, One World Fitness is the ideal environment for you. Together, we can shape the future of fitness leadership and positively impact the lives of our members.



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