Assistant Manager of Ticketing Operations

2 weeks ago


Tempe, Arizona, United States Arizona State University Full time
Position Overview

As an essential member of the Athletics Ticket Office team at a renowned institution, you will be instrumental in managing the daily functions of the central ticket office. Your duties will encompass leading a committed team, ensuring adherence to athletic regulations, and enhancing the success of various sporting events.

About the Company

The Athletics Ticket Office is part of the distinguished Division I programs of Sun Devil Athletics. Committed to excellence, these programs offer student-athletes opportunities for personal and professional development both on and off the field. Joining this vibrant team means becoming part of a culture that prioritizes inclusivity, diversity, and ongoing improvement.

Requirements and Responsibilities
  • Effectively oversee daily ticket operations
  • Provide outstanding customer service through various channels
  • Supervise and schedule part-time staff and student workers
  • Maintain and update ticketing system databases
  • Coordinate game day activities and post-event reporting
  • Assist with season ticket renewals and pricing strategies
  • Support student ticketing initiatives across all sports
  • Recommend and implement process enhancements
  • Ensure compliance with NCAA and university regulations
  • Perform additional duties as required
About the Team

The Athletics Ticket Office team at Arizona State University is committed to creating an environment of success for student-athletes while maintaining the highest standards of integrity. By joining this team, you will gain access to professional development opportunities, competitive benefits, and a supportive community.

How to Apply

If you are enthusiastic about sports and event management, and possess a background in ticketing operations, we encourage you to consider this exciting opportunity. To be considered, please submit a cover letter, resume/CV, and three professional references. Join us in shaping the future of collegiate athletics.

NOTE: Embrace the challenge of achieving academic and athletic excellence while contributing to a culture of positivity, growth, and community impact.

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