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Senior Operations Specialist Landfill

2 months ago


Tempe, Arizona, United States wm Full time
Job Summary

We are seeking a highly skilled and experienced Senior Operations Specialist to join our team at WM. This role will provide advanced clerical and administrative support to departmental managers, and assist in coordinating all aspects of daily operations.

Key Responsibilities
  • Assist in troubleshooting and resolving safety, service, and operational issues.
  • Create, distribute, and close-out customer tickets on a daily basis.
  • Maintain and distribute department-related information on a daily basis.
  • Communicate with other supervisors and managers about operations and/or dispatch issues.
  • Complete and maintain a variety of reports as directed by the department manager.
  • Use software tools to manage a variety of tasks, such as procurement, time and attendance, safety incidents, and contract labor.
  • Assist with data collection and reporting required for incentive pay programs.
  • Assist with the processing of payments and other financial tasks as necessary.
  • Assist in the implementation of operational projects as needed.
  • Communicate with customers about service issues as needed.
  • Communicate with employees about scheduling and work assignments as needed.
Requirements
  • High school diploma or G.E.D. (accredited)
  • Three years relevant work experience in a comparable role
  • Knowledge and practical ability to use a computer and Microsoft Office software