Customer Service Representative
3 weeks ago
We are seeking a highly skilled and compassionate Customer Service Representative to join our team at InnovAge. As a key member of our customer service team, you will be responsible for providing exceptional support to our participants and their families, ensuring their needs are met and exceeded.
Key Responsibilities- Respond to customer inquiries via phone, email, and other channels in a timely and professional manner.
- Provide accurate information about PACE and InnovAge services, resolving customer complaints and escalating issues to supervisors when necessary.
- Document all customer interactions, inquiries, complaints, and resolutions accurately in our Electronic Medical Record and/or customer Relations Management System.
- Work closely with center and support departments to effectively solve customer issues and improve customer experiences.
- Participate in training programs to enhance PACE and InnovAge knowledge and customer service skills.
- High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
- Minimum of one year of experience in a customer service role, preferably in a call center environment.
- Proven track record of maintaining productivity and availability in a remote work environment.
- Excellent communication skills, both verbal and written; strong problem-solving and analytical abilities.
- Ability to work both independently and as part of a team; strong organizational skills and attention to detail.
InnovAge is committed to empowering seniors to live independently and age in their own homes and communities safely. We offer a comprehensive benefits package, including medical/dental/vision insurance, short and long-term disability, life insurance, and more. Our team members are our greatest asset, and we strive to create a diverse and inclusive workplace.
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Customer Service Representative
2 weeks ago
Denver, Colorado, United States Service Logic Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled and organized Customer Service Representative to join our team at Service Logic. As a key member of our service operations team, you will be responsible for coordinating service schedules, ensuring timely customer commitments, and maintaining a working knowledge of maintenance...
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Customer Service Representative
3 months ago
Denver, United States Service Logic Full time** Tolin Mechanical Systems Co** ** Customer Service Representative** Denver, CO 80239 **Company Overview:** Service Logic is the nations largest independent HVAC service company with over $400 million in annual sales and 1,800 employees. The strategy of Service Logic is to identify and acquire quality local HVAC service companies and accelerate the organic...
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Customer Service Representative | Denver
2 months ago
Denver, United States Service Logic Full time** Tolin Mechanical Systems Co** ** Customer Service Representative | Denver** Denver, CO 80239 **Company Overview:** Service Logic is the nations largest independent HVAC service company with over $400 million in annual sales and 1,800 employees. The strategy of Service Logic is to identify and acquire quality local HVAC service companies and accelerate...
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Customer Service Representative
4 weeks ago
Denver, Colorado, United States Internal Revenue Service Taxpayer Services Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Contact Representative. As a Contact Representative, you will provide exceptional customer service to individuals and businesses, assisting them with a wide range of issues related to tax responsibilities.Key ResponsibilitiesProvide over-the-phone technical...
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Customer Service Representative
4 weeks ago
Denver, Colorado, United States Pilot Freight Service Full timeJob SummaryPilot Freight Services is seeking a highly skilled and detail-oriented Customer Service Representative to join our team in Denver, CO. As a key member of our customer service team, you will be responsible for providing exceptional customer service, resolving issues, and ensuring customer satisfaction.Responsibilities:Assist the management team...
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Customer Service Representative
4 weeks ago
Denver, Colorado, United States Imperial Dade Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Imperial Dade. As an Issue Resolution Representative, you will play a critical role in providing exceptional customer service and resolving issues in a timely and professional manner.Key ResponsibilitiesAnswer customer inquiries and resolve...
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Customer Service Representative
2 weeks ago
Denver, Colorado, United States Enterprise Holdings Full timeCustomer Service RepresentativeEnterprise Holdings is seeking a highly skilled Customer Service Representative to join our team. As a key member of our team, you will provide exceptional customer service to both internal and external customers, primarily face-to-face, supporting their branch and rental needs.Responsibilities:Assist customers with their...
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Customer Service Representative
2 weeks ago
Denver, Colorado, United States First Citizens Bank Full timeOverviewWe are seeking a highly skilled and customer-focused individual to join our Westminster branch team as a Sales and Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, processing transactions, and facilitating customer awareness and education of bank services.Key...
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Customer Service Representative
4 weeks ago
Denver, Colorado, United States Pilot Freight Service Full time**Job Summary**Pilot Freight Services is seeking a highly skilled and detail-oriented Customer Service Representative to join our team in Denver, CO. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring timely and accurate communication, and resolving any issues that may arise.**Key...
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Customer Service Representative
3 weeks ago
Denver, Colorado, United States Floral Image Full timeJob Title: Customer Service Representative**Job Summary:**We are seeking a highly motivated and positive Sales and Customer Service Professional to join our team at Floral Image. As a Customer Service Representative, you will be responsible for supporting the wider sales effort through selling, retaining, and expanding our customer base.Key...
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Customer Service Representative
4 weeks ago
Denver, Colorado, United States Floral Image Full timeAbout the RoleWe are seeking a highly motivated and positive Contract Service Representative to join our team at Floral Image North America. As a Customer Service Representative, you will play a crucial role in supporting the wider sales effort through selling, retaining, and expanding our customer base.Key ResponsibilitiesCustomer Relationship...
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Customer Service Representative
3 weeks ago
Denver, Colorado, United States Enterprise Holdings Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Enterprise Holdings. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a seamless rental experience for our customers.Key ResponsibilitiesMeet and greet customers in a professional and...
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Customer Service Representative
3 weeks ago
Denver, Colorado, United States HighPointe Assisted Living & Memory Care Full timeJob SummaryWe are seeking a highly skilled and friendly Customer Service Representative to join our team at HighPointe Assisted Living & Memory Care. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our residents, families, and visitors.Key Responsibilities:Greet and Direct Visitors: Welcome and...
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Customer Service Representative
3 weeks ago
Denver, Colorado, United States Domino's Corporate Full timeDomino's Corporate Job Description**Job Summary:**The Customer Service Representative will be responsible for processing orders, preparing correspondence, and fulfilling customer needs to ensure customer satisfaction.**Key Responsibilities:*** Process and verify store orders, add-ons, and pickups using standard process flow and SOPs to ensure store orders...
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Customer Service Representative
3 weeks ago
Denver, Colorado, United States Service Logic Full timeJob Summary:We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Service Logic. As an HVAC Dispatch Coordinator, you will play a critical role in ensuring the timely and efficient delivery of service to our customers.Key Responsibilities:Coordinate daily schedules for service technicians to ensure customer...
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Customer Service Representative
6 days ago
Denver, Colorado, United States Service Experts Full timeCustomer Service Specialist Job DescriptionAt Service Experts, we're committed to delivering exceptional customer experiences. As a Customer Service Specialist, you'll play a vital role in ensuring our customers receive the highest level of service and support.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...
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Customer Service Coordinator
2 weeks ago
Denver, Colorado, United States Service Logic Full timeCustomer Service RepresentativeWe are seeking a highly skilled and organized Customer Service Representative to join our team at Service Logic. As a key member of our customer-facing team, you will be responsible for ensuring seamless communication and service delivery to our customers.Key Responsibilities:Coordinate service schedules for technicians to meet...
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Customer Service Representative I
3 weeks ago
Denver, Colorado, United States Miller International Inc. Full timeAbout the RoleMiller International, Inc. is seeking a highly skilled Customer Service Representative I to join our team. As a key member of our customer-facing team, you will play a vital role in providing exceptional service to our customers and account managers.Key ResponsibilitiesBuild and maintain strong relationships with customers and account managers...
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Customer Service Coordinator
3 weeks ago
Denver, Colorado, United States Service Logic Full time{"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Service Logic. As a key member of our dispatch operations, you will be responsible for coordinating service technicians to ensure timely completion of scheduled maintenance and...
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Customer Service Representative
3 weeks ago
Denver, Colorado, United States Pilot Freight Service Full timePilot Freight Services is seeking a full-time Customer Service professional for our Denver, CO station location.Responsibilities:• Assist the management team with opening and closing functions, including route assignment, verifying procedures, and auditing the billing process.• Answer the main telephone line, using a clear and understandable speaking...