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Customer Service Representative

2 months ago

Denver Colorado, United States Floral Image Full time
Job Title: Customer Service Representative

**Job Summary:**

We are seeking a highly motivated and positive Sales and Customer Service Professional to join our team at Floral Image. As a Customer Service Representative, you will be responsible for supporting the wider sales effort through selling, retaining, and expanding our customer base.

Key Responsibilities:

  • Customer Relationship Management: Build and maintain strong relationships with existing customers, serving as their primary point of contact for all inquiries, orders, and support.
  • Sales Support: Identify new business opportunities and implement effective sales techniques to acquire new customers.
  • Business Development: Identify opportunities for business expansion within your assigned territory and develop ideas with the Sales Consultant Manager.

Work Environment:

This is a remote/from the road work position, with 100% travel in the assigned territory. You will be provided with a company vehicle, computer, and cell phone. The vehicle is branded and is used for transporting the products that our customers love.

Requirements:

  • Skills: Self-starter with a positive attitude and friendly demeanor, excellent communication and interpersonal skills, ability to effectively present and demonstrate products to potential customers, strong negotiation and persuasion skills, self-motivated and target-oriented, able to work both independently and in a team environment.
  • Qualifications and Education Requirements: Minimum High School/GED Degree, prior Sales and/or Customer Service experience preferred, valid driver's license with clean driving record required, flexibility to travel within the assigned territory.