Corporate Sales Mortgage Trainer

6 days ago


Columbia, Maryland, United States Randstad Full time

Job Summary:

We are seeking a highly skilled Corporate Sales Mortgage Trainer to join our team at Randstad. As a Mortgage Trainer, you will be responsible for training Loan Advisors on Freedom Mortgage Corporation's systems, processes, and procedures, sales scripts, compliance requirements, and customer service skills.

Responsibilities:

  • Train Loan Advisors on Freedom Mortgage Corporation's systems, processes, and procedures, sales scripts, compliance requirements, and customer service skills.
  • Manage Loan Advisors during the production phase of training, including the use of call scripts, sales skills, best practices to meet or exceed performance goals, and training reinforcement.
  • Lead call reviews and coaching sessions.
  • Analyze production reports that contain key performance indicators.
  • Provide progress updates to sales leaders when transitioning Loan Advisors from training to the sales teams.
  • Demonstrate functional knowledge of all Call Center products and underwriting guidelines.
  • Assist with development of training materials for coaching sessions and classroom presentations.
  • Report to the Manager of Sales Development. Collaborate with team members to help execute the mission statement.
  • Help execute Call Center initiatives and training pilots.
  • Comply with all company policies and procedures.
  • Maintain regular and punctual attendance.

Qualifications:

  • 3 years of Mortgage Sales or related training experience.
  • Associates or Bachelor's degree OR 3+ years of related experience.
  • Ability to obtain state mortgage originator licenses through process of completing necessary.
  • Computer savvy.

Skills:

  • Mortgage Trainer.
  • Sales.
  • Mortgage Sales.
  • NMLS (2 years of experience is required).
  • Training (1 year of experience is required).
  • Loan Processing.
  • Mortgage Origination (1 year of experience is required).

About Randstad:

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer:

Randstad is an Equal Opportunity Employer and welcomes people of all abilities and backgrounds. We are committed to providing a fair and inclusive hiring process and work environment.



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