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Regional Branch Leader – Western Canada

2 months ago

Columbia, Maryland, United States Hi-Tech Fasteners, Inc. Full time
Company Overview:

Hi-Tech Fasteners, Inc. (HTF) has established itself as a premier master-stocking distributor of fasteners, electronic hardware, and components for over three decades. Through the cultivation of strategic and reliable partnerships with customers and manufacturers, HTF has expanded from a local distributor to a company with a significant international footprint. Our distribution centers in both the United States and Canada are dedicated to achieving our mission of outstanding service and ensuring timely delivery of essential parts to our customers.

Position Summary:

HTF is seeking a driven and results-focused individual to oversee the Richmond office located in British Columbia, Canada. This branch serves as a key stocking location and is supported by a dedicated team of four professionals responsible for sales and order fulfillment in the region. The Branch Manager will take charge of daily operations, business development, and sales strategy for Western Canada, playing a pivotal role in leadership and decision-making while benefiting from the expertise of a seasoned team.

The ideal candidate will possess the capability and ambition to introduce innovative ideas and positive transformations within the team while managing and supporting daily operational and sales activities. Support functions such as IT, purchasing, accounting, and human resources are managed by HTF's corporate offices in the United States. This role reports to the General Manager of HTF Canada, with additional reporting to HTF's Executive Management.

Key Responsibilities:Sales and Management Duties:
  • Formulate and execute sales strategies to identify new opportunities and enhance existing ones in the Western Canada market.
  • Collaborate with the Territory Manager to manage customer relationships and expectations effectively.
  • Establish and nurture strong relationships with key clients to drive sales and ensure high levels of customer satisfaction.
  • Align sales strategies and processes with the overall corporate sales objectives.
  • Guide inside sales and order support teams.
  • Assist in organizing local and regional trade exhibitions.
  • Provide training, coaching, and mentorship to sales staff to enhance their skills and performance.
  • Be available for local, regional, and overnight travel within the territory.
Operational Management Duties:
  • Oversee daily branch operations to ensure timely and accurate fulfillment of customer orders.
  • Collaborate closely with manufacturing representatives on product offerings and technical inquiries.
  • Manage relationships with local carriers and couriers to optimize freight services.
  • Work in tandem with sales and corporate teams based in Ontario and the United States.
  • Conduct executive tasks such as P&L reviews, financial analysis, and budgeting.
  • Partner with the Corporate IT team to leverage technology and processes that enhance operations and improve customer experience.
  • Provide leadership and guidance through direct oversight of all branch personnel.
Qualifications and Skills:
  • Strong leadership, communication, and team development abilities.
  • A hands-on, results-driven approach to management.
  • Ability to adapt and learn in a dynamic market environment.
  • Exceptional interpersonal, problem-solving, and team-building skills.
  • Excellent written and verbal communication skills.
  • Proven capability to manage multiple tasks in a fast-paced setting while prioritizing effectively.
  • Self-motivated with a high energy level and a strong desire to succeed independently.
  • Possess a friendly, outgoing, and positive attitude.
  • High level of professionalism with a focus on customer service, organization, and teamwork.
Education and Experience:
  • A bachelor's degree is preferred; relevant work experience may be considered in lieu of a degree.
  • 7-10 years of experience in Operational/Sales Management.
  • Recent and relevant experience in a distribution environment is essential.
  • Strong technical and mechanical aptitude with the ability to gain knowledge of all products.
  • Proficient in Microsoft Office and sales-related applications (CRMs, sales reporting tools, etc.).
  • Experience with ERP systems and platforms is a plus.
Compensation and Benefits:
  • Competitive base salary with a commission structure.
  • Participation in a discretionary company-wide monthly bonus program based on revenue targets.
  • Medical, Dental, Vision Insurance & Prescription Coverage for eligible employees and dependents.
  • Paid Time Off.
  • Participation in RRSP Plan with Employer Match after one year of full-time employment.
  • Company-paid long-term disability insurance.
  • Access to short-term disability insurance.

Hi-Tech Fasteners, Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, prohibiting discrimination and harassment of any kind.