Customer Service Liaison

2 days ago


Richmond, California, United States Teleperformance USA Full time
Job Overview:
As a Customer Service Liaison with Teleperformance USA, you will be responsible for handling customer inquiries and resolving issues in a timely manner. This role involves communicating effectively with customers to understand their needs and providing solutions to their problems.

About the Role:
You will work as part of a team to deliver excellent customer service, ensuring that all customer interactions are professional and courteous. You will also be responsible for troubleshooting equipment and system problems, and entering data into various software programs. The salary for this position is approximately $15-$18 per hour, depending on experience.

Responsibilities:
  • Handle customer inquiries and resolve issues via phone, email, or chat
  • Communicate effectively with customers to understand their needs and provide solutions
  • Troubleshoot equipment and system problems
  • Enter data into various software programs


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