Customer Service Specialist

2 days ago


Richmond, California, United States JoS. A. Bank Full time

About the Opportunity

At JoS. A. Bank Clothiers, we are committed to providing our customers with an exceptional shopping experience. As a Sales Associate, you will play a critical role in achieving this goal by providing personalized service, making product recommendations, and ensuring that every customer leaves satisfied.

Responsibilities

  • Provide exceptional customer service and make product recommendations based on customer needs and preferences
  • Process transactions accurately and efficiently
  • Maintain a high level of product knowledge and stay up-to-date on new products and promotions
  • Collaborate with colleagues to achieve sales goals and meet customer needs

Requirements

To be successful in this role, you must possess excellent communication and interpersonal skills, be able to work effectively in a team environment, and have a strong passion for delivering exceptional customer service. Additionally, you should be comfortable working in a fast-paced retail environment and have the ability to multitask and prioritize tasks effectively.

Compensation and Benefits

We offer a competitive salary of $45,000 - $65,000 per year, based on experience, as well as opportunities for professional growth and development. Our comprehensive benefits package includes medical, dental, and vision coverage, 401(k) matching, and paid time off.



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